New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council reviews

Showing 17 reviews with 3 stars · Clear filters

Lucas G.
Jul 22, 2026
It would take too long per page even…
It would take too long per page even after the audio stops or you've read the page sometimes you still have to wait minutes before going to the next page.
Response from New York Safety CouncilJul 24, 2026
Hi Lucas, thank you for the review! We wanted to clarify that the timing you experienced is due to mandatory time requirements that we must adhere to in order to offer this course. The timers are in place to ensure that students complete the full 6 hours of content, as required by the state. We appreciate your patience and understanding with that!
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William R.
Jul 22, 2026
Hard to figure out how to get started.
Hard to figure out how to get started.
Response from New York Safety CouncilJul 24, 2026
Hi William, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
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Mary R.
Jul 22, 2026
First time experience
First time doing this online course and disappointed that it wasn’t like previous courses I’ve taken which were more interactive, videos and people actually talking as opposed to all reading with this course. One module in particular had 7 different segments which was a LOT to read and try to memorize. When I was taking part of the course I did not have access to a printer to print out sheets.
Response from New York Safety CouncilJul 22, 2026
Thank you for taking the time to complete our course and share your feedback, Mary. We're sorry to hear your experience didn't match what you were expecting — your comments about interactivity and accessibility are genuinely valuable to us. We'll be sure to pass your feedback along to our course development team as we continue to improve. We hope the knowledge you gained serves you well on the road!
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Sheldon L.
Jul 19, 2026
Gliches & no assistance.
On several occasions, there were glitches. Couldn’t proceed to next section and in the evening, no help available.
Response from New York Safety CouncilJul 20, 2026
Thank you for bringing this to our attention, Sheldon. We sincerely apologize for the technical difficulties you experienced and for the lack of available support when you needed it. We see that you have already completed your course at this time. Please reach out to us via email at [email protected] if you need any more help.
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Eduar B.
Jul 16, 2026
Some time is too difficult to log in
Some time is too difficult to log in
Response from New York Safety CouncilJul 16, 2026
Thank you for the feedback, Eduar. We're sorry to hear that signing in was more difficult than it should be. We're actively working to improve the login experience, and your comments help us prioritize those improvements.
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Stuart W.
Jul 16, 2026
course could be more challenging
course could be more challenging
Response from New York Safety CouncilJul 16, 2026
Thank you for taking the time to share your feedback, Stuart. We're sorry your experience didn't fully meet expectations. We take all feedback seriously as we work to improve and appreciate you letting us know.
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Marilyn R.
Jul 15, 2026
It takes a long time to get through the course. Diligence is definitely needed.
Some of the modules were way too long. Even them out more. Some of the quiz questions were not focused on good driving, ie, to know the statistics for a quiz question is not pertinent. To know what they mean is far more important. Don't ask specific statistic questions. Signing in and out was more confusing/difficult this year. When I signed up for the course, it didn't mention what "Fusion" was. It took a bit to figure it out. Once I did it was easier to navigate the course. Don't assume everyone knows the technology of the course. Simplifying the directions to sign up, sign in/out and maneuver the course would be so much more helpful. More guidance to do that would make it a more pleasant course.
Response from New York Safety CouncilJul 16, 2026
Thank you for taking the time to share your feedback, Marilyn. We understand the paced sections can feel frustrating, and we appreciate your patience in working through the course. Your comments help us improve the experience for everyone.
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Jeff
Jul 15, 2026
A great opportunity to save money on your insurance
It was an in-depth course. I really enjoyed that. It's not very user-friendly As I'm reading it or listening to it, it shuts off constantly and that's just stupid. In addition when I go back to it, which is like in 30 seconds it resets the conversation so I have to try to figure out where I was in the course as opposed to having it stop right there with the red line you know what I'm doing, but it doesn't one time I think in the fourth module it kept it going and did not erase where I was I have no problem with the questions. I have no problem with the security. I have no problem with voice recognition. But it's not user-friendly and unless you're actually taking the course, you don't have any idea how annoying it is So I think every member of your staff, especially your technical people should take it once a year not every three years but once a year to see how frustrating it is I will see you in three years. Unless I will go find a live class to attend.
Response from New York Safety CouncilJul 16, 2026
Thank you for the feedback, Jeff. We're sorry to hear the course was disrupted by shutoffs — that's frustrating and not the experience we want for our learners. We appreciate you bringing it to our attention and are working to improve platform stability.
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