Jj
4th Ring Purchase From NWD
This is the 4th diamond ring I have ordered from NWD. It is exactly as described. The ring is solid, well-crafted, and true to size. The diamond is vibrant, clear, and sparkly. Beyond pleased!!

We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jj
This is the 4th diamond ring I have ordered from NWD. It is exactly as described. The ring is solid, well-crafted, and true to size. The diamond is vibrant, clear, and sparkly. Beyond pleased!!
Michael P.
customer service was very responsive - even though they were not able to accede to my request (a change in delivery address) the person i spoke with (Anji I think) was very helpful and I beleive tried her best to make it happen
Response from New World DiamondsJul 18, 2024
Thank you for taking the time to review. We truly appreciate your business and try to accommodate. With insurance policies, bank regulations and high thief rates, they limit us on address changes. Sometimes it's possible to change, most of the time it's not. Thank you for your understanding!!!
Moira V.
My third diamond purchase from New World Diamond (I purchased 2 pink diamonds previously and this is my first white one). Very sparkly and beautifully cut. They have the best price point of anyone!
Response from New World DiamondsJul 18, 2024
Thank you!!! We try to provide the best service possible and prices. We appreciate your business and taking the time to review our company!!!
Julie
My ring is stunning!! Shopping was easy. Beautiful selection of styles and carat. And I was pleased at the delivery time.
Response from New World DiamondsJun 13, 2024
Thank you for taking the time out of your day to review us and trusted us with your ring order. We greatly appreciate your business, our customers!!! NWD Team
Felicity E.
I contacted New World Diamonds with a query on a pendant I had seen. The customer service I had received was super quick and very helpful. I also had a deadline for needing the piece which they were able to push through and I received the item well before I needed it. When the pendant arrived it was absolutely stunning!! Would 100% recommend!!
Response from New World DiamondsJun 13, 2024
Thank you!!! We try our best to make our customer needs our priority. We appreciate you taking the time to review us. NWD Team
Stacey B.
Our purchase was exactly what we were looking for and shipping was expeditious. Thank you so much!
Response from New World DiamondsJun 13, 2024
So glad to hear this. Thank you for taking the time to review us and allowing us to serve you! NWD Team
Laura P.
I purchased a necklace last year, and the clasp broke. I contacted New World Diamonds and they were very professional and most importantly, they were able to fix the clasp.
Response from New World DiamondsJun 13, 2024
Thank you for your review. Life happens and things do break. Glad we were able to help. All the best!!! NWD Team
Chris
The bracelet was very nice but I had to return it. The latching mechanism, while very secure, is impossible to work one-handed. The mechanism is so stiff that I recruited a friend to help me put the bracelet on and she had difficulty getting it fully engaged. I would give the bracelet another try if they changed the latching mechanism to a more conventional one, similar to the mechanisms on the other tennis style bracelets I have. I will say that the customer support was exemplary every step of the way.
Response from New World DiamondsJun 13, 2024
I'm sorry to hear you had an issue with your bracelet and that customer service was able to help you with the return. Sometimes we can change out the locking mechanism. It all depends on the options we have available. If there is a style you like and you are still interested, we may be able to help. Send an image and put attention Tina. [email protected] All the best NWD Team