New World DiamondsReviews of newworlddiamonds.com

I bought a beautiful necklace for my daughter’s 21st birthday. I’d been looking for months for a special gift and finally found it at New World Diamonds. I love the idea of sustainable diamonds and when I called in to ask a couple of questions the person I spoke with was very helpful and nice. The quality is exceptional and I will definitely shop here again.

What a great site for diamond jewelry! I ordered the 7 ct. tennis bracelet and it is strikingly beautiful. Unfortunately, the length did not work for me (they will create whatever length you need) so I had to send it back. Customer service via both email and phone was very responsive and helpful.

Ordered a cross for my daughter for Christmas and it’s just simply beautiful!

Product is beautiful and shipped promptly.

I recently placed an order from New World Diamonds but missed out on applying a discount code they were advertising. Even though I waited many days to contact them, and they could have easily told me it was too late, they responded in short order (about an hour) with a kind email and a refund for the discount. It's refreshing to deal with such caring and flexible customer service! I haven't received my order yet, but am so far very impressed with this company.

Since I wanted something different for my new ring, I decided on getting a pink diamond. We had been searching everywhere and came across NWD. After reading reviews and seeing they had certified diamonds, we chose the ring and ordered. Shipping was pretty fast, their team was quick to respond to a concern I had, packing was great, and it delivered sooner than expected. I did go for a more simple look for practical, every-day use. But the stone is so beautiful and craftsmanship is pretty good. The band was not as thin as i expected to be, which is great. The ring is stunning!

Called customer service to help me purchase an engagement ring for my girlfriend. I spoke to Tina on the phone and she was the best help in the world. Got me the correct ring and was so polite and delightful to speak with on the phone. She was patient and a huge help. She waited till I got my receipt before she hung up. She was the best person in customer service I ever spoke to in my life!!

I bought the 5ctw diamond tennis bracelet. The diamonds were not the size described on the website. They were supposed to be 2.8mm but measured with a precise scientific caliper they measured 2.17mm which is in line with the advertised size of the 3ctw bracelet. I returned the item hoping to get the correct size and the seller said that was the correct carat weight. I asked about the discrepancy in what was advertised and was informed that they did not need to answer that.