NewtraveltripNewTravelTrip is a well known travel agency with a mission to offer the best flight booking experience to its clients.
Newtraveltrip (newtraveltrip.com) has 137 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Derek S.
These people screwed me over, I bought a ticket through this agency and I got a confirmation email about my flight,I showed up at the airport to find out they over booked the flight and never sent me and email or text or anything to let me know I needed to by another ticket, which made me late for something I had to get back to, I called them about it and the lady was very rude and blamed me for the whole situation, would not recommend flying with agency
Joe M.
100% a scam. My girlfriend “booked” our flights with them, they didn’t send tickets after two days. She called and a foreigner gave her an unconvincing explanation. My girlfriend then said “this sounds like a scam. I’m calling my credit card company” and was promptly hung up on. Don’t do it. We ended up getting the exact flights we “booked” for almost exactly the same cost through United.
Sheila B.
this is horrid!! can not beleive this, NO flight has been cancelled they scammed my dauhter now have ro rebook or cant get to her son !!! b
James P.
The worst company I've ever dealt with...it's been 6 days I still have no ticket...I call and I get someone in a different country answering the phone I can't understand a word they say..my account has been charged but I don't have my ticket a week later...there is no customer service...I would not recommend this company to my worst enemy...I've called and tried to remedy this 5 times and I get the same answer...wait till tomorrow morning... I've waited for 3 mornings now...I gave the first 2 days as benefit of doubt. But now it's getting old...it wouldn't let me give no stars
Jesse H.
Bait and switch, paid for two round trip tickets approximately $500, found out you have to pay additional for carry on baggage, check in baggage, cost for seat and airport costs and taxes. It cost me an additional 249 dollar each way (almost $500) RIP OFF…
Vicky C.
I purchased my 80 year old mother a ticket on Juky 6th. Today is July 13th, I've called and emailed numerous times as she has yet to receive her eticket. Each person I spoke with said she'd receive it within 24 hours... then I read the reviews. I hope these a**holes ROT! My 80 year old mother just retired 2 weeks ago. She wanted to go visit her 82 year old sister having health issues! Now shes out $862.40 and that really PISSES ME OFF!
Jazaira Mom O.
This is a SCAM! I booked a flight that I canceled immediately because I had the wrong date. They told me I would get my money refunded in 7-10 business days. I have confirmations and all. I have been checking my account and have been calling multiple times to see what’s going on with my refund status and I keep getting the run around. My flight was $209.11 and they were only trying to refund me $37.98. Which I didn’t get either so I called again and demanded to speak to supervisor. They said refund info was pending and supervisor would contact me in 24 hours. DO NOT BOOM FLIGHTS THROUGH THEM!!!!
Will J.
"NEWTRAVELTRIP IS A SCAM!" IT HAS BEEN 4 MONTH TO THIS DATE SINCE I CANCELLED MY FLIGHT. I HAVE EMAILED THEM MULTIPLE TIMES AND HAVE RECIEVED FALSE APOLOGIES AND EXCUSES AND LIES THAT MY REFUND HAS BEEN ESCULATED. WHO ESCULATES A REFUND FOR $120.00? AM I AN IDIOT?!!! THE TIME AND RESOURCES WASTED TO STEAL $120.00 I'M LUCKY COMPARED TO THE PEOPLE WHO HAVE REALLY BEEN TAKEN BY THESE LOW-LIFE SCAMMERS. GET A REAL JOB!
