NewtraveltripReviews of newtraveltrip.com

Unfortunately new travel trip has disappointed me I was trying to rebook a flight with a credit that I had through travel trip for Delta airlines and the process of me trying to utilize my credit several times I was hung up on by representatives and when questioning the representatives about the extra $120 that they insisted I needed to pay to upgrade my ticket with Delta airlines I refused while I refused the agent was on the other line while I was on hold and try to act as if he was my husband while on hold Delta airlines representative Miss Diane who's been there for 21 years called me and asked me to verify my phone number and email address because the new travel trip representative did not have it I was trying to access my account credit I will not recommend travel trip to anyone.

Waiting on a refund for over a month. They scammed me $60 SC and over charged an airline ticket. They are in bank fraud department and a letter to the State Department.

Esta empresa es una estafa tenemos dos meses esperando que nos devuelvan nuestro dinero, estamos desepcionados, llamamos y no se les entiende lo que dicen, esto es terrible y pésimo 😔

Scam please spread word they rob you for your money the 5 star review is fake they are a out of country scam circle

This company is a scam. They took our money for three airline tickets on June 23. Only July 26, they cancelled our flight for July 27 and offered a refund in 10-14 days. The money was removed from our bank account but it was never paid to American Airlines. The airline had our names in the system but said we had not paid. If we paid for the ticket in June? Why was the money never sent to the airline?

Booked a flight on April 27,2021, just days before my June 2, flight I get a call that they were not able to confirm my flight. They said they would refund me back to my card, as of July 27 this has not happened. Called them today, they said it is my card, they cannot get it to accept credit refund. The card is fine I use it almost daily. After almost three months I will be surprised if I ever see my money from them. I will never use New Travel Trip again (scam). They cost me 600.00 to rebook flight with short notice cancellation.

If I could give them no stars I would. When you Google cheap air flights and they come up DO NOT BOOK the flight. I booked it and they sent me a “confirmation” email. I happened call them to ask a general question and they said they cannot book the flight because Southwest would not confirm the price. Then they put me on hold as came back with a price of almost $400 more!!! I was totally screwed as I had rebooked all my shuttles etc. “Customer service” rep is foreign and I could barely understand him. Please do not book them and spread the word.

Wish there was an option of negative stars. My brother bought a ticket in March for a June trip. When he arrived at the airport the day of his departure, he was informed by WestJet that his flight was changed to the next day. It is the responsibility of the travel agencies to notified customers of any changes, he never received that from Newtraveltrip. Lucky WestJet had confirmation for his departure and they reissued him a new ticket. Now comes the return ticket. When my brother arrived at airport for return home flight, WestJet counter was closed, no flights that day. We were lucky to find a WestJet agent, she was nice enough to check my brothers' ticket. She informed us his return ticket is not in their system. The flight reference number and date he was provided by Newtraveltrip does not exist. My brother called Newtrraveltrip and the guy told him they will need to do an investigation to see what happen. My brother had to be home the next day, so he can make it in time to start a new job. No help with finding him a new flight, nothing. He had to pay another $1000 Canada (includes baggage fees) to got on a 12am flight that night. This was June 9th, it's July 23 and still has not received any compensation for having to buy a new ticket, after he had to pay for a new one. Newtraveltrip is "still investigating". This company needs to be shut down!