NewtraveltripReviews of newtraveltrip.com

Wow! Just wow! Some people sure know how to scam. Gotta give “credit” for that… but never your credit card. NEVER. Just after someone I know personally left an awful review, there instantly appeared a number of good reviews. The scammers themselves write these oh so good reviews so that the bad reviews go way down the list. Also, the second “itinerary” that was sent was sent through TravelReimagine.. like, huh? Thought this was through NewTravelTrip…. But whatever… And, when you try to find the official site for “New Travel Trip”, it says the page is not available… hmmm. Red flag alert. It all seems so legit, but it’s not. Do. Not. Trust. These. People. Oh, and when you see this review, NewTravelTrip, I hope you’re having a spectacular day. Enjoy writing your fake reviews to put this one way down the list!

DO NOT GO HERE! Seriously they're scammers! HORRIBLE ABSOLUTELY HORRIBLE PEOPLE. And all the good reviews are the scammers themselves.

Do not book with this company. They are a scam. I booked a flight through them on July 12th and received a "booking reference" number and was told I would receive my e-ticket in a separate email. One month later, after MULTIPLE calls and emails to their customer service, I still have not received the e-ticket. I reached out to American Airlines, who I was supposed to be flying with and they stated I was not booked on the flight.

Dude I cancelled my booking flight and I waited up too 7-14 days and i even gave it some extra time, and I haven’t received anything back. Don’t waste your time, all they’re going to do is scam you

I booked, then made changes. I was told they would refund the original amount, and I would pay for the next booking separately. I did that. I was told I would receive a refund in 5-10 days. I didn't, so I called. I was told then it would be 10 business days. At 10 business days I still had no refund and called back. Was then told 15 business days. Still no refund. Called again, was told they needed a few days to process. I told them they had already had 15 business days, so I needed my money back. Then, I asked for a supervisor. I've been hung up on 4 times so far when I call back. I'm trying to be nice, but this place is ridiculous!

IT HAS TAKEN THIS OUTFIT 4 MONTHS TO REFUND A DOUBLE CHARGE FOR A MISTAKE THEY MADE. Do your self a favor go somewhere else

Do not give them any money! They didn’t book my flight at all, ever. But they sent me a pretty email stating that they did, even typed a “confirmation number “. We all can type random numbers. Kiss your money goodbye

If I could give them ZERO stars - I would. This company is a SCAM. They stole my money. The positive reviews are fake. It's easy to distinguish the real reviews (negative) from the fake ones; bad grammar, strange statements, etc. I purchased two roundtrip tickets for Alaska Airlines in June. My credit card was charged the day of purchase. The purchase confirmation email from Newtraveltrip stated that another email with e-tickets would follow shortly. A couple of weeks went by and no e-tickets had come. I called Newtraveltrip several times. Each time I was put on hold while the reps looked for my reservation, but the reps did not return to the phone call to speak with me after 15-20 minutes of waiting. A day before my flight, I tried to check in with Alaska Airlines. I was told by the Airline that I did have a reservation earlier in the month, but it had been cancelled because it had not been paid for! The flight was full and I had to book and pay for new airline tickets that were quite expensive because I had to buy them at the last minute. Newtraveltrip took my money but never paid for the tickets! I immediately disputed the charge through my VISA card and was credited the amount by VISA. Newtraveltrip left me a voicemail I could not understand; something about giving me my money back. They then emailed me, stating the following, "With reference to your travel dated 23-July-2021 we tried contacting you multiple times to update regarding the change , since we could not contact you we have cancelled your reservation and your amount has been refunded in full. The refund should be there in your account in the next 14 business days." I don't know what they were referring to about "the change". What change? Incidentally, their email is full of incorrect usage of grammar and punctuation which does not inspire confidence that this is a real company. I wish I had checked out Newtraveltrip online before using them. These scammers say they are crediting my card for the purchase. But it does not matter if they do or not, because they will now have to deal with VISA who already credited my purchase.