NewtraveltripReviews of newtraveltrip.com

JUST HORRIBLE!!!! PLEASE DONT BOOK WITH THEM! I bought two Flights for my Fiancé and I, they flights were never ticketed, i gave them a Call, and i Actually had to Call 3 times that same day for them to actually take it because the first 2 times they had me on waiting line to finally send me to Voicemail. When they finally answered my phone call I explained to the person my flights were never ticketed and that it had been 3 weeks already since i had bought my flight and still no signal of the E-ticket. He told me i had to sent an email to customer service, which i did and they said i was expecting to receive those E-tickets in the next 24 hours, but I never did so I emailed them again, same response they had me like that for 3 days! And i never got them, I ended up asking for a Refund that they've postponed for the second time already, it's been 2 weeks and they still haven't refund my money! A damn refund doesn't take 2 weeks!! WORSE SERVICE EVER! TOTAL SCAM!

Emailed was sent back no address by that name. No one answering phone left a message first time. Second third and fourth time number would not even connect. Attorney General needs to investigate. Total scam.

Its been 3 months since I requested my refund. They refunded only part of it soon, but the other part is still not refunded yet. It has been 3 months and 5 times of asking. The last response was just the same words as the one before that, but all red. Calling them is not even better, all the servers I had are all with a very thick indian accent, impossible to understand.

3/24/2021 Cancelled flight confirmation # spoke with Peter . Received email confirmation for refund and new corrected flight information 4/7 called for status update on refund 14 to 21 days before refund is returned 4/26 called for status update on refund within 3 to 4 days Jack?? 5/3 called to check status of refund since it has been 5 days. 5/14 called to check status of refund since it has been 9 days since my last call to inquire of my refund Jack. Advised it’s in the process asked to speak to a supervisor since it’s been 37 business days since confirmation of refund notification was received. Jack advised no one was available to speak to me. I requested a manager or supervisor call me asap to resolve this issue.

A complete scam. My trip is in two days when they called to tell me “your flight is not confirmed.” I told them they had to find me a new flight and they said they would for how late the notice was (I booked the trip 5 months out). I got a call a bit later saying it was confirmed and I was going to get my flight information via email. When the email never came I called back and was told if I wanted that flight I had to pay $800, so when I asked for a refund I was told “we can give you a credit”. Bite the bullet and pay the expensive amount through the airlines company cause today and $400 later on a flight one day earlier than I expected is not worth it,

Scammers!!! Not a legit business! Don't book with them. Book directly with airlines!

This is a SCAM!!!! I booked a flight and it was to the wrong destination so I called and immediately cancelled. They tried to get me to hurry up and buy another ticket but I said I would wait until I got my refund. This was on April 6th. I still have yet to receive my refund. Everybody I talk to tells me a different story. The first person said I would get it tomorrow, everyday it was “Tomorrow”. I emailed them and they told me 7-10 business days. Then when that didn’t happen, they told me again 7-10 business days. I bought a One-Way ticket for my 2 children and myself for $322, that I will probably never get back. I will be reporting to BBB and filing a report through my bank. DO NOT BUY from these people. They will take your money and I believe all these “Positive” posts are FAKE!!!

This is a scam! Please buyer beware. They scammed my elderly mother, took money, never sent ticket confirmation then cancelled her ticket with no refund showing at all!!!