NewtraveltripReviews of newtraveltrip.com

totally fake website! do not waste time. booked month and a half in advance and no ticket was available.... tried calling and no one could help. Kept getting put on hold and literally it was just them sitting there "silent" but could still hear noise in background. after several attempts they stated flight couldnt be booked and was therefore a cancelled transaction. luckily no money was lost but i can see some have lost money. please use different agency.

Worst travelling company ever! Booked my flight paid for a ticket and in one hour flight was cancelled it was more then 7 weeks ago still didn’t get my refund. I called them like 20 times they always telling me I need to wait couple more business days, i’m not sure if I ever gonna get my money back

Canceled a flight about two months ago and still haven't got my refund back I message asking for a call back because when I call no one answer I still haven't got a call back just an automatic email replying the same I will never use or recommend them again.

Booked tickets in February, they charged my credit card, I was never informed either by email or my telephone that flight was approved or disapproved, checked with them a weekbefore the flight in May looking for-my etickets, they said that price on tickets went up, they tried to contact me, but I never responded, which is not true verified by my call logs and email logs including spam. Bottom line I have no tickets! Do yourself a favor and avoid these guys, you can get the same price tickets working directly with Airlines!

be ware . boked a flight with them March 24 they charge the money then few days before the flight send an email they tried to reach me and could not get hold of me ( not true -they never tried to reach me) then promised to send full refund within 14 days max never happen. their "costumer support" has no real answer and impossible to talk to the "refund department" smell like a fraud. stay away!

We booked a trip through this site for 8 people and they said it was canceled. They refused to give back the $1200 for the trip. Then lied and said they gave it to the bank which they did not and when asked to give us someone in charge they said no one was there and hung up on us. Please do not be frauded by this company we are taking legal action!!

DO NOT BOOK THROUGH THIS WEBSITE! I made the mistake of booking a trip through newtraveltrip.com a couple of months ago after I saw some positive reviews about it online and on social media. They never sent me my tickets so I called multiple times as my trip was approaching and I kept getting told I’d receive the tickets that night over email. It got to a week or so before my trip and I decided to call and finally cancel. I was promised I’d get a full refund and even received an email with the confirmation. It is now 2 months after my canceled and I still have not received my refund. I still call and they tell me they’ll call me back because “they have to check with their manager” or because “the team that processes these is not in”. Do not make the same mistake I made.

Frustrated!!! I never give bad reviews but this time I'm out $1078.30 and I have to say something so people will not have grief like I do. I booked a first class United flight thru Newtraveltrip.com on 4/28. On 4/29 I called to change my flight( also having purchased customer support pkg $29.90 for insurance) Romano changed my flight to American charging me an additional $871 for taxes😲for two one way first class tickets, totaling 2100$++. Romano said I would get my refund within 48 hrs and it's been 19 days so far...no refund!!! And United airlines has no confirmation number under my name. This is a mess. I shouldn't have to worry about this business transaction if Newtraveltrip.com was a honest reputable company. Furthermore, the customer service number provided makes it almost impossible to reach some one who can actually help me with this loss. If you want to be safe....do not use the Newtraveltrip.com website. I'm so upset about what has happened.