NewtraveltripReviews of newtraveltrip.com

Do not book here!!! Total scam & not legit!!! Go straight through the airline website!

Bought tickets a few months ago and today I get a SPAM call that my tickets were not confirmed. To call back at a number that does not work. The website # says to leave a message that they will call you back. Also email address returns cannot find. Two Days away from my flight and I have to book again for double the price with another company since the Airline had no such flight. Stay away from this website for booking!!

My money for a canceled trip was never refunded to my credit card and I saw where I was charged in my bank account by Alaska Air for the trip. Alaska Air could not refund me because the charge produced by New Travel Trip did contain the correct information like ticket # or booking confirmation. Don’t trust this company with your travel plans!

June 21st 2021 is today's date. I book 2 flights to Vegas February 4th. On the day of flights there was no tickets upon arrival at the ticket counter. When new travel trip was called I was told the tickets had been canceled when I asked why I was told because the price of the flights had gone up since I purchased the tickets. Not seeing how that was my fault when money was taken from my account on the day of booking. From February 21st till today June 21st I have NOT received my refund.

NEVER AGAIN ...FIRST AND LAST TIME!!! I would not give Newtravel even one star...read on... Took four months to get my Etickets, only after multiple phone calls talking to multiple "agents." These people work remotely from home. Terrible connections, dogs barking, traffic noise, tv noise. After so many phone calls I started counting. Eleven agents. Eight disconnects and no one would call me back. "You will have your Etickets within forty-eight hours".... ..."You will have your Etickets within twenty minutes". LIES. Newtravel changed the airline twice, and blamed it on the airline. Finally I called the original airline. I was told there was no reservation. I was told Newtravel cancelled our reservation the day after I booked it in February. The airlines can look on their computer and determine everything that happens with their reservations. The airline also told me the flights were available when Newtravel stated otherwise. When I finally received the Etickets within thirty-six hours of departure date in June, there was no airline listed!! When I called Newtravel, they told me I was flying Delta. The original airline was United. When we got to Delta ticket counter, with Etickets in hand, they stated Newtravel had refunded our tickets May 31!!!! One hour later, Delta had us on their airplane. THANK YOU DELTA! Now for the return flight. Again, Newtravel told us the wrong airline. The airline sent us away because they had no reservation for us. We decided to try United even though it was on the other side of the airport. As we passed by American Airlines, my gut instinct told me to check with them first. Time was dwindling. Sure enough, they had a reservation. My husband is checking his credit card to see if Newtravel actually refunded the money back to the credit card. This fiasco might not be over just yet..check back!!

I ordered a plane ticket on April 16. I never recieved my eticket. I contacted support several times and they kept telling me 24-48 hrs. Today, June 8th I ordered a more expensive ticket directly through United, and called support again. Told them this, and if I did not receive my eticket within 24 hrs I would contact CC company to dispute charges. They said they would call at 7pm when I got home from work. They called an hour later, while I was at work, and left an email that said there was a problem and since I was unavailable to make new arrangements, they were cancelling my flight and issuing a refund. So, for almost 2 months, they couldn't complete one of the most basic functions of their business, ignored a scheduled call time, and gave me less than an hour to respond to their error. I don't know if this was a scam, or just an unorganized dog and pony show ran by incompetent imbeciles, but I will be disputing any charges and will never use their site again. I recommend you use another service, any money you may potentially save is not worth the headache of rebooking a trip last minute that was supposed to be taken care of nearly 2 months ago.

We had to re-schedule a trip and after two month can not get our refund. All customer service will do is send an email saying it will be refunded in 7-10 days. Sixty (60) later no refund. Impossible to reach anyone who can actually help you. Terrible company do not trust them with your travel plans.

Do NOT use this company! I am still waiting for a refund almost 2 months after they cancelled my flight! I booked my trip with them, never received my ticket. After numerous emails and 3 frustrating calls I was finally told the airline had cancelled my flight - had I not called this company repeatedly for my ticket status I never would have known. Now for the refund - again numerous emails & calls only to be told “it’s processing”. For 2 months? Completely unacceptable and I will never, ever recommend this company to anyone