NewTopDeal Ecom LLCReviews of newtopdeal.com

Still waiting for delivery. Website is a headache to deal with. Wish I hadn't bothered to purchase. If it doesn't arrive in 2 weeks, I'll file a complaint with my credit card company.

Horrible company to be in. If I could, I'd give no stars. There is no true contact information for customer support; instead, they connect over Facebook Messenger. When I tried to track down my order, they said they had no record of it, despite the fact that my credit card had been paid. I alerted them that I would be challenging the $44 charge with my credit card provider, but they somehow discovered my purchase and it had already delivered, so there was no way to cancel it. And, as a result of the return's processing, I will "maybe" receive a refund of $32 of my $44!!!

I ordered a body suit in January, received a tracking number, and watched it move through the system, but suddenly the tracking number stopped working. When I contacted customer service, I was advised that the item I had initially bought was no longer available (can I still get it online?) As a result, they sent me new shorts. They never received tracking, no email confirmation, and nothing arrived. Due to the shipment delay, I received an email yesterday stating that my initial order will be replaced. I suppose the shorts that never arrived were never sent? Now it appears that I will be receiving a cami. That is something I believe like I believe a pathological liar. Today I filed a payment dispute with PayPal. This is really absurd!

There are symptoms of fraud, such as no email, the wrong item, and unanswered emails.

Poor customer service; I require assistance but there is no one there to assist me.

I'm not sure what to say except that I'm upset that my stuff took a month to arrive after I made my order. Time was not an issue for me, but what I received was a low-quality product that did not match the image on the website. Furthermore, I did not receive an email informing me of the order difficulty or time delay, nor did I receive an apology. I'm so upset that this may be the last time I purchase something from this store. No, it is not advised.

Complete Sham…. I ordered feb20th, still haven’t received a confirmation of purchase or tracking. Since Friday March 4th customer services has been saying they are urging the partner to overnight my order. It’s been a full week and still nothing. They keep copy and pasting the same generic response with a few extra words each time. I don’t think I will ever see my item.

NOT RECOMMEND, I read a few reviews and decided to buy, however they are all misleading; perhaps they are not reviews from genuine people. My purchase is not as stated, the color and size are not what I ordered, and customer service has irritated me much.