Newton GroupReviews of newtongrouptransfers.com

Mixed experience with Newton Group. For the amount of money I was paying, entering the process was skechy just like the Timeshare industry. Communications were few and far between with vague information. After nine months they said I don't own my timeshare anymore, but I have yet to received a document to that effect. I guess I'll have to wait until I don't get my annual maintenance bill.

They delivered on what was expected, which was ridding me of my timeshare. I felt their process was overly sales-y and pressure-oriented, which is a bit ironic because that's the same approach that timeshare purveyors take in selling timeshares. I also think that the fact they charge you based on your annual timeshare maintenance fee is further taking advantage of consumers who are already in a bind.

Spend alot of money per contract before charges was applied from the actual vacation club property

We began the process of extricating ourselves from a vacation share membership in mid January 2021. The reviews of Newton Group looked positive and seemed to predict a 4 or 5 month timeline. In our case it took about 6 months. We were recently informed that we were successful in our efforts and have transferred our membership. Newton Group's service was adequate.

Cons: I wish it would have been explained more thoroughly, from the beginning. We didn't realize we'd be paying out as much as we did and that it could take as long as it did. Just that everyone's case is different. A best case/worse case scenario would have given a little relief. I also feel like we should have more routine updates, without calling throughout. Pros: I do think everyone was SUPER friendly and knowledgeable. Everyone did answer our questions in a way that we could understand. Everyone got back to us when we reached out in a very reasonable timeframe. We are finally out of the ordeal & very relieved. Thanks Newton and associates!

this company was just fine, legit, and friendly, I gave them only 3 stars as I did not feel like I was kept informed in the first few months of being in their care. As time got closer to closing in on the deal they got much better at calling me.

We didn’t like paying more money to our Skiers Lodge for our buyout ! It took longer than we were told at the presentation to finish it all up!

My 80 year old mother signed a contract with the Newton Group in October of 2018. She had made payments each month until all $5277.00 was paid in full by February of 2019, so 4 months worth. I worked alongside my mother for the entire process, so know ALL about dealing with this company. Before signing, I checked reviews from all over and for the most part, they seemed very positive, that’s why we moved forward. We had a very difficult timeshare location in Louisiana with strict rules and laws on top of my father being deceased leaving my mother as 50% owner. So this is why we hired the NG. I do think this is a reputable company, but their lack of communication is where they failed in following through until the end. Yes, I closed the timeshare! The NG was in contact with my mother from October 2018 until mid April 2019 and that was it! In April, Wyndham sent my mother a checklist of information needed in order to transfer the ownership from her back to Wyndham which included probate documents. This is where we had to do all the legwork! My mother and I had to hire two attorneys, one from CO and one from LA, in order to gather the documents needed to transfer ownership. We had NO follow-up communication from the NG from mid April 2019l until the end of October 2019 (6 months) after WE successfully transferred the timeshare in October. In late November, WE left a voicemail with the NG representative letting her know about the closure of the timeshare and asking for half of my mother’s money back. Early December, we received a phone call back from the NG representative stating that she had to talk to her manager about reimbursing my mother half of her money. We had a few phone calls back and forth in the month of December. AND then in January 2020, we receive a notice from NG how they are “working hard to ensure an end to the timeshare and being covered by their 100% guarantee” by retaining their Law Firm to help us out. Remember, we had closed the timeshare ourselves at the end of October, informed them in November, but still received “in progress” information in January. After talking to the manager, he said we broke the contract by reaching out to the timeshare company, but would have to talk to his manager to see about refunding money. We had no choice as we had NO follow up phone calls from the NG since April about how things were going and what our next steps would be after the probate issue. SHE paid them over $5000 with NO follow up. Why should she (at 81) now have to call them to ask about the next step…..we hired them. We didn’t even ask for their 100% guarantee money back, just 50% to be fair. Guess what? We called the top dog ourselves, with no return phone call, and had made a few calls in February to the first manager with NO return phone calls. This is the type of company they are! They totally ripped off my mother of $5277.00. Do NOT proceed with them. It’s cheaper to close it yourself! It takes hours, but can be done! Bottom line-we told them they need to be honest with their customers and up front about the process of probate and working with any timeshare in Louisiana as it’s a difficult state to work with. They agreed that this was all new to them, but DIDN’T do the right thing and at least return half of the money. SHAME ON THEM!!! Edited: 6/24/20: The Newton Group contacted me and resolved the issue. I gave them a one star at the time and now a three star for resolving. Thank you.