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Newswire.com (newswire.com) has 299 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Media & Information · Stanfordville, New York
Excellent
Media & Information · Rochester, New York
Excellent
Media & Information · New York, New York
Excellent
Media & Information · CtAlbany, New York
Excellent
299 approved reviews, newest moderated first
Joey L.
I found the process to work with them plus their level of excellent customer service a reason to purchase a subscription.
Response from Newswire.comMar 5, 2018
Hi Joey, Thank you for your review of our service. We hope to continue to meet the level of customer service expected at Newswire and appreciate your business!
Hank M.
Very good experience
Response from Newswire.comMar 5, 2018
Hi Hank, Thank you for sharing your experience with Newswire and we greatly appreciate your business!
Sean R.
Very great customer service. This was my first PR and they helped me out tremendously! Thanks
Response from Newswire.comMar 5, 2018
Hi Sean, Thank you very much for the kind words. Here at Newswire, we take pride in our customer service and it's great to hear we were able to assist you with your first press release!
SAMMY M.
The exposure provided was excellent.
Response from Newswire.comMar 5, 2018
Hi Sammy, Thank you very much for your review and we are happy to have met your expectations in terms of exposure for your press release. Please let us know if there is any way we can continue to be of assistance. Thank you!
Roger M.
Database contains so many duplicates or outdated email addresses that only about 1/2 of the contacts that I sent our PR to were good. That said, their customer service reps were "above average" responsive.
Response from Newswire.comAug 8, 2017
Hi Roger, Thank you for your honest review of our platform. We continue to improve all aspects of our platform as we move forward. We are actively working improving our database for complete accuracy. Please do let us know if there is any way we can help assist you on your next campaign, our reps would be happy to help as always!
Lucinda W.
Excellent distribution rates coupled with an outstanding support staff--Newswire has our p.r. needs covered and we will always be a Newswire client.
Response from Newswire.comAug 8, 2017
Hi Lucinda, thank you and it has also been a pleasure working with you! We take great pride in assisting you in getting your feel good news announcements out to the media and general public alike.
Adam C.
I just deployed my first press release and PR email campaign. I am extremely impressed by the quality of service, of the website, and the distribution. This is a very professional service/product and for an extremely reasonable price. I have used competing high-end PR distribution services in the past and found them over-priced and with lackluster UI and UX. Newswire.com incorporates human interaction with a fantastic web interface with lots of options and and analytics. I really like the contact manager and the contact database to enhance my PR email campaigns. My first release was a success and I plan on using Newswire.com again!
Response from Newswire.comAug 8, 2017
Hi Adam, Thank you very much for sharing your first time experience with Newswire! We are glad you had the chance to utilizing both our distribution options and our media database. We look forward to working with you on your upcoming PR campaigns!
Yahgozie I.
Terrible service, Your commercial gave me false hope, destroyed my client base, they accepted my press release, wrote me an email asking me to call I did, I spoke with a for over 30 minutes he said " I will send out your release now" three hours later another email arrived with different request from another representative newswire demanding I pay extra £90, also 300 plus pounds to direct my release to my target region, outside of my already paid full price. I called, sorted it out with the representative, he said once again all is well, only to receive an email few hours later "We have submitted your release to our network but it has been denied. They stated this is much more of a Editorial that would take days of fact checking. I have already processed a full refund for your purchase". My client suffered because of the deceptive advert you placed out there. Charged me and made me loose time.
Response from Newswire.comJul 26, 2017
Hi Yahgozie, thank you for sharing your experience. I am sorry we were unable to publish your press release and did not mean to cause any miscommunication throughout the process. The reason we had to refuse your release was because the release included content that could be considered a biased and unfavorable tone in regards to the parties mentioned in the release. Due to our editorial standards, these comments or expressions either need to be sourced from a quote or public knowledge which they were not. If you'd like to discuss further, we'd be happy to explain further and can be reached Toll-Free at 1-800-713-7278 x 2 or by email at [email protected].