Lee M.
The team was helpful but results were not
The team was helpful, supportive and great to work with as I had many revisions to my press release however the pick up and results were less than good
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Newswire.com (newswire.com) has 299 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Media & Information · Stanfordville, New York
Excellent

Media & Information · Rochester, New York
Excellent

Media & Information · New York, New York
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Media & Information · CtAlbany, New York
Excellent
Showing 8 reviews with 2 stars · Clear filters
Lee M.
The team was helpful, supportive and great to work with as I had many revisions to my press release however the pick up and results were less than good
Derrick J.
Far better pickup with Cision releases in the past. Our release was picked up only 3 times
John B.
We purchased a statewide press release but had very little pick up from our state. There were a lot of low traffic websites that picked it up in completely irrelevant markets. Overall disappointed in the distribution.
Karsa
You pay before your release is published or even finalised. US focus makes it not attractive to EU customers (I need to talk to a "strategist" for international options). Slow approval process (over 50 hours in my case). Won't use again unless for a US only release. Update: Newswire did follow up after this review acknowledging the problems and trying to correct the issues.
Sam
Unable to do immediate releases
Response from Newswire.comFeb 4, 2019
Hi Sam, Thank you for your feedback. I hope to get in touch with you to gain a better understanding as to what issues you encountered regarding your submission. It appears we were able to turnaround your press release submission in an efficient manner and our editorial team provided some assistance to ensure it went out in a timely fashion. I will reach out to you personally to gather more understanding so we can provide the type of 5-star service you expect from us. Thank you.
Curtis K.
No simple to use an navigate
Aron M.
Poor pick up of Press Release by news outlets!
Response from Newswire.comFeb 28, 2018
Hi Aron, Thank you for your review of our platform. Since your review, we have been in touch with you to send out a targeted media campaign for you to increase your press release visibility to additional media points. I hope you received more pick-ups via that campaign and please let me know if you have any additional questions. Thank you.
Roger M.
Database contains so many duplicates or outdated email addresses that only about 1/2 of the contacts that I sent our PR to were good. That said, their customer service reps were "above average" responsive.
Response from Newswire.comAug 8, 2017
Hi Roger, Thank you for your honest review of our platform. We continue to improve all aspects of our platform as we move forward. We are actively working improving our database for complete accuracy. Please do let us know if there is any way we can help assist you on your next campaign, our reps would be happy to help as always!