Distribute the Right Message to the Right Audience at the Right Time through the Right Mediums. Learn more about the Earned Media Advantage.
Newswire.com (newswire.com) has 299 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Media & Information · Stanfordville, New York
Excellent
Media & Information · Rochester, New York
Excellent
Media & Information · New York, New York
Excellent
Media & Information · CtAlbany, New York
Excellent
299 approved reviews, newest moderated first
Marc B.
Tremendous PR agency Patrick and the team are excellent. This company really takes the time to get your release out quickly. The pricing is also great, I would recommend them.
Response from Newswire.comMar 5, 2018
Hi Marc, As one of our long-standing clients we appreciate your feedback. It has been a pleasure working with you and we look forward to continuing our working relationship with you. Thank you for the recommendation!
Angelo D.
so we paid to get our press release on a bunch of useless American sites that no one reads. I was expecting yahoo finance or something else real and we got the worst distribution ever. We'll never give you 1 cent from our pocket. By the way, $270 wasted edit: They contacted me and addressed the issue, delivering the PR to bigger websites, however, it is very disappointing that I had to publish a 1-star review to get the service I paid for, this is simply unfair and an extra step from the client side who is annoyed by the first distribution.
Response from Newswire.comMar 1, 2018
Hi Angelo, thank you for your review of our platform. We have since discussed your press release results and during our discussion were able to share with you distribution of your initial press release order to Yahoo Finance, The Street and Business Insider. I hope we were able to clarify your distribution pick up and please let us know if you have any further questions. Thank you. Edit: Thank you for your updated review. To clarify, the links of Yahoo Finance, The Street, Business Insider, etc. provided to you were part of your initial order with Newswire. As a courtesy to you, we sent your release out to additional media points after your first release as well in addition to already obtaining pick up on those websites. Feel free to reach out if you have any additional questions regarding the pick up points of your first release with us. Thank you!
Abel D.
Very easy to use and efficient, with good pickup in outlets and good results.
Response from Newswire.comMar 5, 2018
Hi Abel, Thank you very much for your feedback, it's great to hear that you found our platform to be very easy to use and were able to receive good results for your press release announcement. Thank you and we look forward to working with you again!
Dick H.
Newswire did not add one bit of visibility to our press release. It didn't show up on any of our searches, and we follow a lot of different feeds about our industry and competitors. Not worth the money. Probably not worth any money, to be honest.
Response from Newswire.comFeb 28, 2018
Hi Dick, thank you for your honest review of our platform. Since your review, we have been working on trying to improve the results of your press release which I believe we have. We also provided some clarification to our some our of products/services to you and would be happy to continue the conversation should you have any additional questions. Thank you.
Rod P.
Although I originally gave NewsWire a 2-star rating, I am happily changing my rating to 4 stars, with the probability of changing it to a 5 star. Why the change - within minutes of posting my review I was contacted by Patrick with a reasonable explanation as to why I had the issue I describe and an escalation process should I ever experience similar or any issues going forward. All companies will occasionally have issues, so what separates the bad ones from the good ones is what they do to correct the issue. Patrick's efforts demonstrated to me that NewsWire is one of the good ones. Below is an email exchange, please tell me if my experience was acceptable. Your request (7502) has been updated. To add additional comments, reply to this email. Evelyn Tip Evelyn Tipacti (Newswire.com) Oct 18, 10:55 AM EDT Hi, Rod: You're very welcome. Our sales and client services teams are here during normal business hours, but our editorial staff is available throughout later in the evening. I do apologize for the experience, and we will do our best to ensure any questions related to your release(s) are answered in a timely manner. If you ever have any questions, please feel free to email us, or reach out to us personally and we will respond as quickly as possible. Thank you for reaching out. Kind regards, Evelyn Tipacti Client Services Specialist Newswire Rod Peters Rod Peterson Oct 17, 10:39 AM EDT Thanks for the response. When I submitted my question my review had already sat for two hours, however, in the end my PR sat for over six hours before I am was able to contact anyone. I called and I sent emails to the emergency contact address and no response. This is not the first time this has happen, so that I can make a more informed decision about my chose for PR publishing, please let me know what I can count on for turnaround and what process is in place when the emergency process fails. Thx, Rod ________________________________ Evelyn Tip Evelyn Tipacti (Newswire.com) Oct 17, 10:16 AM EDT Hi, Rod: Thanks for your message. There's usually a turnaround time between two to four hours after you submit the release. Our editors review it and contact you if there are any issues or questions with it. If there are no issues, then they also let you know when your release has been approved and it then gets distributed or scheduled, based on the distribution time you indicated. If you have any other questions, please let me know and I will be happy to help. Enjoy your day. Kind regards, Evelyn Tipacti Client Services Specialist Newswire Rod Peters Rod Peterson Oct 17, 3:18 AM EDT How long does it take for a PR to be reviewed and approved? Thx, Rod
Response from Newswire.comMar 5, 2018
Hi Rod, Thank you very much for taking the time to initially review our service and platform and then again update your review of our service. It was a pleasure working through any issues you were having and although we'd like to flat out avoid issues happening, we appreciate your understanding that issues may sometimes arise. We are just happy to be able to assist when we can and ensure that your process is as smooth as can be. Thank you again and we hope to work with you again soon!
rachel F.
I sent in my press release on a Monday at around 3pm and it was reviewed and published within about an hour and a half! Super fast. Many major networks picked it up and it was published in many places. I'm very pleased!
Response from Newswire.comMar 5, 2018
Hi Rachel, Thank you very much for your positive feedback! We do our best to have a very fast turnaround time in reviewing and publishing press releases and we are happy to hear that your release was picked up in many places! Thank you and we look forward to working with you again!
Carole J.
I had an excellent experience the first time I used Newswire, but my last process did not go as smoothly. My release was submitted and 'under review' mid afternoon the day before I asked for it to be released, but was never released the next morning. They got it out 2 hours late. In their defense, I was contacted by the company in an effort to regain my trust in them and I thought they did an excellent job of recovering. It turns out that there was an unusual issue they were facing at that point that has since been rectified.
Response from Newswire.comMar 5, 2018
Hi Carole, Thank you very much for your honest feedback. We appreciate your understanding during which we have a slight issue which had affected your release. We have since placed measures to avoid that type of situation in the future and thank you again for your patience and understanding. Please let us know if there is any way we can be of assistance to you for any future PR campaigns.
Gregory B.
Good distribution, great customer service.
Response from Newswire.comMar 5, 2018
Hi Gregory, thank you very much for the positive feedback regarding our distribution network and our customer service! We look forward to working with you again!