Robert
Promotion not honored
Over the last few years replaced all of our windows (14+) with New South windows and 5 outside doors and one slider. At the time we signed up for the doors we were told we would get a free cruise or something else. We elected for the cruise but then were sent something else that we cannot use as we are retired. I have called the Orlando office several times and have not received an adequate explanation. After the amount of business we have given them I didn't think we'd be scammed but treated courteously. The product is very good but the followup and follow through are lousy. At this time I cannot recommend anyone to New South as we feel used and abused by 0them.


