NewSelfReviews of newself.com

Response from NewSelfJul 7, 2026

Thank you for sharing your honest feedback. We’re glad to hear that your shipment arrived quickly and that you had a positive experience with the delivery process. We’re sorry to hear that you felt your concerns about your progress were not fully heard. Your experience and feedback are important to us, and we understand how frustrating it can be when you feel like you’ve reached a plateau or are not seeing the results you hoped for. We encourage you to continue communicating with your care team so they can better understand your concerns and discuss the best path forward for your individual goals. We also appreciate your comments regarding pricing and understand that cost is an important consideration. Thank you for choosing NewSelf based on a referral and for giving us the opportunity to support you. We value your trust and hope to continue being part of your journey. Kind regards, Team NewSelf

Response from NewSelfJul 5, 2026

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience felt impersonal and that you were disappointed by the lack of communication regarding your treatment. We understand how important it is to be informed about any changes to your medication, including compounding ingredients, and to have meaningful conversations about dose adjustments rather than feeling they happen automatically. Your concerns about communication and continuity of care are important, and we appreciate you bringing them to our attention. Your feedback will be shared with our team as we continue working to improve the patient experience. Thank you again for sharing your perspective. Kind regards, Team NewSelf

Response from NewSelfJul 3, 2026

Thank you for your feedback! We completely understand, and we appreciate you taking the time to share your initial thoughts. We hope your experience continues to be a positive one, and we look forward to hearing more once you've had more time with the program. Thank you for choosing NewSelf! Kind regards, Team NewSelf

Response from NewSelfJul 2, 2026

Thank you for your feedback! We’re glad to hear you’ve appreciated the communication and the fast delivery so far. It’s great to know your experience is off to a good start. We truly appreciate your trust in Rx Pros and look forward to continuing to support you on your journey! Kind regards, Rx Pros Team

Response from NewSelfJul 1, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand that some patients prefer speaking with a live representative rather than an AI system, and we appreciate you sharing your preference. We also recognize your concerns about treatment recommendations and understand how important it is to feel heard when discussing your individual needs. Your feedback is valuable and will be shared with our team as we continue working to improve both our communication and the overall patient experience. Thank you for taking the time to share your thoughts. Kind regards, Team NewSelf

Response from NewSelfJun 29, 2026

Thank you for sharing your concern. We’re sorry to hear you’re experiencing difficulty getting a full month of doses from your vial. We take medication quality and dosing very seriously, and vial volume and dosing accuracy are carefully controlled through our pharmacy partners. That said, we understand how concerning this can feel when it doesn’t match your expectations or experience. We recommend reaching out to our support team so we can review your specific prescription, dosage instructions, and shipment details with you directly and help ensure everything is being used correctly and as intended. We want to make sure you’re fully supported and confident in your treatment. Thank you for taking the time to share your feedback. Kind regards, Team NewSelf

Response from NewSelfJun 28, 2026

Thank you for your feedback. We’re sorry to hear that you felt there wasn’t enough clear guidance on diet and exercise—those details can make a big difference in feeling confident and supported in your journey. We appreciate you pointing this out, and it’s helpful to know where more structured instructions or resources could improve the experience. We want patients to feel like they have the tools they need alongside their medication, not just the prescription itself. Thank you again for sharing your thoughts. Kind regards, Team NewSelf

Response from NewSelfJun 28, 2026

Thank you for taking the time to share your feedback. We appreciate your comments regarding our pricing and are sorry to hear that your experience with communication and progress tracking did not meet your expectations. Your feedback about weight tracking, provider communication, and the chat experience is valuable, and we'll share it with our team as we continue working to improve our platform and patient experience. Thank you for giving NewSelf the opportunity to be part of your wellness journey. Please reach out to our support team for any questions directly.