Pennilyn B.
Newself is an affordable option for…
Newself is an affordable option for GLP-1 prescriptions. They are prompt and responsive with any questions or issues that arise.
Response from NewSelfMay 6, 2026
Thank you for your review!
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hospital & Emergency · Flushing, New York
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Hospital & Emergency · New York, New York
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Hospital & Emergency · New York, New York
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Hospital & Emergency · New York, New York
Excellent
Showing 674 reviews with 4 stars · Clear filters
Pennilyn B.
Newself is an affordable option for GLP-1 prescriptions. They are prompt and responsive with any questions or issues that arise.
Response from NewSelfMay 6, 2026
Thank you for your review!
Oscar C.
The product arrived on time, well-organized, and professionally packaged. However, I have a concern regarding the shipping temperature: I live in Florida, and the included ice packs were completely melted upon arrival. While the product was okay this time, Newself needs a more robust cooling solution to prevent spoilage during the extreme heat of the summer months. Also, Newself clearly advertises a rate of $99.00 for all GLP-1 dosages. Despite this, I was charged $194.00 for the first month (1 mg). While I appreciate that the rate will be adjusted to $99.00 for future months according to customer service, they refused to credit the overcharge for the first month.
Response from NewSelfMay 6, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear your order arrived on time and professionally packaged, but we understand your concerns regarding the melted ice packs and shipping conditions in the Florida heat. We take medication handling very seriously and appreciate you bringing this to our attention as we continuously work to improve our packaging and shipping process during warmer months. We also apologize for the frustration regarding the pricing discrepancy on your first month. We understand how disappointing that experience must have been, especially after seeing the advertised rate. Your feedback is valuable, and we’ll make sure it’s shared with the appropriate team for further review. We truly appreciate your honesty and the opportunity to improve.
Nick A.
I will be starting my 7th month and I’m down 50 lbs already. The shipping of the product is simple and it comes with all the necessary items that a customer will need. Price is pretty reasonable depending on your insurance, insurance is roughly $125 a month which comes to $1500 for the whole year. Newself comes to $191 a month. So no too much over priced but reasonable. I will say the only issue I have ran into and would strongly suggest be fixed is the reordering process. I have had an issue every time reordering my next 3 months. Never have anyone to talk to, no efficient way to resubmit the next order. It can be very frustrating. I reached out 3 weeks in advance to get a head and I actually ran out of my dosage for 2 weeks and I am finally getting the next shipment this week. Other than that current issue I have no other complaints.
Response from NewSelfMay 5, 2026
Thank you for sharing your experience—and congratulations on your amazing progress! We’re so glad to hear shipping has been smooth and that you’ve found the pricing reasonable. That said, we’re really sorry for the frustration you’ve experienced with the reordering process. Delays and difficulty reaching support—especially when you planned ahead—are not the experience we want for you. Your feedback is incredibly helpful, and we’re actively working to improve the reordering process and response times to prevent gaps like this. We truly appreciate your patience and your trust in NewSelf.
James D.
My only problem was with the communication around my 2nd shipment . Due to several out of country trips April to July I had very narrow delivery windows. The chat never seemed to understand and sometimes my replies appeared to missed in with older chats. The Doc was very helpful as was a live person that called me. The shipment is arriving today which fits my travels perfectly. Good job. Looking forward my next order at the new lower price. Please keep the price competitive.
Response from NewSelfMay 5, 2026
Thank you for your feedback! We’re glad your shipment arrived right on time and that our team was able to help. We hear you on the chat issues—especially with tight delivery windows—and are working to improve that experience. We appreciate your support and look forward to your next order!
Joanna Marie R.
Take this drug has really help me with myself control,, I am not picking or snacking all the time. However you do feel the difference by the 5 and 6 day, before the next shot. You must remember this is just a tool to help me, to teach me, to get myself started.
Response from NewSelfMay 4, 2026
Thanks for taking the time to leave a review! Happy to hear everything has been smooth and easy.
Frugally health C.
I was really trying to find the best price when my healthcare plan wouldn't cover weight loss meds. I was on the fence when new self reached out with a discount that brought it below 200 a month. I'm 3 weeks in and have approximately 10 pounds down. The telehealth doctor and assistance I've gotten from the support team give me confidence I will be able to reach my weight goal and live a healthier life going forward.
Response from NewSelfMay 3, 2026
We’re so happy to hear this—thank you! A smooth, simple experience is exactly what we aim for.
Stephanie R.
So far my experience has been really good, until I got my medicine in yesterday. I was unaware that I wouldn’t have the same manufacturing company for my meds each month, and my bottles expire in 3 months, which makes my last dose in July no good. I’m not sure if we can resolve the issue. I didn’t have any issues with my first order, but it makes me apprehensive to be changing manufacturers each time I order. Any help on resolving this would be appreciated.
Response from NewSelfMay 3, 2026
Thank you for sharing this—we really appreciate your honest feedback. We’re glad to hear your experience has been positive overall, but completely understand your concern around the medication and expiration timing. This is something our team can absolutely look into with you—please reach out to support so we can review your order and make sure everything is clear and properly resolved.
Rebecca M.
Very good makes it easy to meet your goal however there is a disconnect between the finance department and the medical department
Response from NewSelfApr 30, 2026
Thank you for your feedback! We’re glad to hear the program has been helpful in reaching your goals. We also appreciate you pointing out the disconnect you experienced—we take that seriously and are working to improve coordination across our teams.