Mickey
Cannot respond at this time
Cannot respond at this time. You’re doing fine. I’m just trying to get into my portal.
Response from NewSelfJun 11, 2026
Hi there please contact support for any difficulties! Thank you for your review.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Flushing, New York
Excellent
Hospital & Emergency · New York, New York
Excellent

Hospital & Emergency · New York, New York
Excellent

Hospital & Emergency · New York, New York
Excellent
Showing 674 reviews with 4 stars · Clear filters
Mickey
Cannot respond at this time. You’re doing fine. I’m just trying to get into my portal.
Response from NewSelfJun 11, 2026
Hi there please contact support for any difficulties! Thank you for your review.
Sandra
Very helpful and fast
Response from NewSelfJun 11, 2026
Thank you for your review Sandra!
Marcie D.
The person on the phone and the 3 month only deal
Response from NewSelfJun 10, 2026
Marcie, Thank you for your review, reviews are an important way for us to learn and improve customers experiences. We're always here if you need us. Warm regard, Team NewSelf
Frances H.
The only thing that concerned me was my meds were sent and arrived in 4 days, not 2. I was hoping my appetite would decrease by going up to 2.5mg but I don't think it has. Is it alright for me to bump it up to 3mg?
Response from NewSelfJun 9, 2026
Hi Frances, Thanks for leaving a review. I'm going to escalate your request and have someone reach out to you. Kind regards, NewSelf Support Team
Tina
I discovered New Self on social media. I sent a message to inquire about terzepatide pricing. I am currently on this medication with a different company but New Self is about 40% less. After filling out my information I received a phone call from a New Self representative. He was a little bit pushy and told me that the pricing was only the lowest price if you paid it all upfront. I didn’t like that they wanted me to pay for six months of medication all at one time when I haven’t even tried their specific medication yet. I told him I wanted to complete my medical intake first before paying to make sure I qualified for the program. He got a little bit irate at me and said if I wasn’t accepted in the program, they would refund me all of my money. So I decided to purchase the 6-months program. I wish they would’ve told me that the medical intake included me sending two videos, the first one being a 30 to 60-second video and the second one a 5-second video to introduce me to my doctor. I found that to be an odd request as my former company where I was getting my medication did not request any videos. Other than that, after filling out my medical intake form, submitting a photo of myself, a photo of my current prescription and the 2 videos, the doctor approved my prescription quickly. The pharmacy fulfilled my prescription quickly and the medication shipped quickly. I was very happy about those circumstances.
Response from NewSelfJun 8, 2026
Thank you for taking the time to share your detailed feedback. We're glad to hear that once your intake was completed, the approval, fulfillment, and shipping processes were quick and efficient. We appreciate your comments regarding the enrollment experience and pricing options. Our team strives to provide clear information so patients can make informed decisions, and your feedback helps us identify opportunities to improve communication. The video verification requirements are part of our medical onboarding process and help our providers safely evaluate and verify patient information before treatment. We're happy to hear your prescription was approved promptly and that your medication arrived quickly. Thank you for choosing NewSelf, and we look forward to supporting you throughout your journey.
J O.
The customer care and honesty is outstanding. Questions are answered and responses are informative, tailored to details.. The team was attentive and "there" for me.
Response from NewSelfJun 7, 2026
We’re grateful to have you as part of our community and excited to continue working with you toward better health. Reviews are an important way for us to learn and improve, so we always appreciate when patients share their experiences. Our team works hard to provide the best customer service possible. Warm regards, NewSelf Support Team
J S.
Pricing and service are wonderful. But the instructions that come with medication for syringe and bottle aren’t detailed enough. When I called for help, AI agent did little, suggested I call my doctor
Response from NewSelfJun 7, 2026
Thank you for your feedback! We are glad you had a great experience with us. We apologize our instructions didn't fully meet your expectations. We are actively working to make our guidance clearer and support more helpful. Kind regards, NewSelf Support Team
Valerie A.
I found it very difficult to speak to a real person. Overall everyone I spoke to was very friendly and helpful. I received my meds today and they were warm. The ice packs had melted. I immediately refrigerated them. I hope they are still good.
Response from NewSelfJun 7, 2026
Valerie, We’re grateful to have you as part of our community and excited to continue working with you toward better health. Kind regards, NewSelf Support Team