Pam
I was impressed with the efficiency and…
I was impressed with the efficiency and speed of ordering my meds and the updates on what came next or when my package had shipped. I have spoken to a couple of different people and each time they were very helpful. The only issue I had was when it came time to reorder I wasn’t notified by email that my payment had failed. Then when I tried to resolve the issue online Injist went in circles. It took about 24 hours for someone to call me but when they did we resolved the payment issue over the phone.
Response from NewSelfJun 22, 2026
Thank you for your feedback! We're glad to hear you found the ordering process smooth and appreciated the shipping updates and support from our team. We also appreciate your comments regarding the payment notification issue and are happy we were able to quickly resolve it. Thank you for choosing NewSelf!