We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hospital & Emergency · Flushing, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
Showing 136 reviews with 3 stars · Clear filters
Kevin H.
satisfied with
Response from NewSelfSep 3, 2026
Thank you for sharing your feedback, Kevin. We’re glad to hear you’re satisfied with your NewSelf experience and appreciate you taking the time to leave a review. The NewSelf Team
Hardy F.
I like the product. That said, I requested a physician's advice for the dosage of my second-three months. I never got the opportunity to do such a consultation and instead NewSelf sent me the starting dose again. That seemed couterproductive to me and a waste of my money. I messaged NewSelf that it could make up for this by sending me month's worth at a higher dose for free, but never heard back. And, when I called, I got left on hold FOREVER!
Response from NewSelfSep 2, 2026
Thank you for sharing your feedback. We’re glad you like the product, but we understand your frustration with not receiving the requested consultation and having difficulty reaching our team. One of our agents will contact you privately to review your experience and discuss the unresolved concerns. The NewSelf Team
Allison P.
I would like a little more guidance or one person, like a coach, whom I can text with questions or concerns.
Response from NewSelfAug 31, 2026
Thank you for sharing this feedback, Allison. We understand how having a consistent point of contact for questions and concerns could provide more guidance throughout your experience. One of our agents will contact you to learn more and offer support. The NewSelf Team
Richard
I have been a customer for over 6 months. My biggest concern would be the challenge it is to communicate with you. Some messages sent to Dr gets an AI redirect to customer service where you only get to deal with AI. Frustrating. Dealing with AI is completely unsatisfactory. An example this last week was when i was responding to a message that came the doctor…i was unable to figure how to get AI to let go of my message and allow it to go to the doctor. I am unclear whether i have complied with everything the dr asked me to do. The product has been great and I have been lucky with minimal side effects and good weight loss experience. For the price being paid I think the customer should be able to talk to someone. Or to send a direct message to the doctor. Since you assure me these reviews are read here are the issues i would like to have addressed: 1. I think the medication has changed from what it was the first 6 months. That would have been good to know. The old stuff worked fine, so why change? 2. I received six vials this time but thought it was a three month supply sent four times for the annual program? Maybe this new formula has more volume and it takes 6 vials to cover three months? 3. I expected the next package to come from you in November but the system says it will be February ? 4. Last year i had some medical problems that required me to stop taking the medication for a few weeks and i ended up having to cancel my plan because i had no success requesting the renewal be delayed by a few weeks to let my inventory of medication catch up to my plan. I wish i would hear from a someone so I can ask my questions and understand what i signed up for. Thx. Richard 503-559-0562
Response from NewSelfAug 28, 2026
Richard, we appreciate your feedback and are glad to hear you’ve had a positive weight-loss experience with minimal side effects. We understand how frustrating it is when you cannot reach the appropriate person or confirm that your message was received. We’d like to review your questions about the medication, shipment quantity, delivery schedule, and plan timing. One of our agents will contact you to discuss these concerns and help clarify your account. The NewSelf Team
Catherine S.
I am not losing weight as much as I did the first 4 months.
Response from NewSelfAug 28, 2026
Hi Catherine, we appreciate your feedback. We understand it can be frustrating to see less progress after the first few months. One of our agents will contact you privately so our clinical team can review your experience and discuss appropriate next steps. The NewSelf Team
Doretta K.
I didn't get answers to my questions quickly enough. Otherwise, the rest is ok.
Response from NewSelfAug 27, 2026
Thank you for sharing your feedback. We’re glad the rest of your experience was satisfactory, though we understand how frustrating it can be to wait for answers. One of our agents will contact you to discuss your questions and help address any outstanding concerns. The NewSelf Team
Sarah
I like the product, however, I was charged twice for my last shipment. So that wasn't super.
Response from NewSelfAug 27, 2026
Hi Sarah, thank you for sharing your feedback. We’re glad you like the product, and we understand how frustrating it would be to see two charges for your last shipment. One of our agents will contact you privately to review the billing concern and help resolve it. The NewSelf Team
Denise J.
I have no problem so far and getting my order was simple and that’s a bonus
Response from NewSelfAug 27, 2026
Thank you, Denise. We’re glad to hear that ordering was simple and that your experience with NewSelf has been positive so far. We appreciate your feedback and look forward to continuing to serve you. The NewSelf Team