NewSelfReviews of newself.com

I enrolled in NewSelf's annual prescription treatment program with the understanding that my treatment would be monitored by a licensed physician and that prescriptions would be adjusted based on my progress. Recently, my next 3-month prescription was approved and shipped. However, instead of progressing to the next dosage level outlined in my treatment plan, the prescription appeared to restart at the same dosage used during my first month. Before the medication shipped, I made multiple attempts over two days to contact the prescribing physician to determine whether this was intentional or a mistake. Unfortunately, I received no response. What concerns me most is that the medication was approved and shipped without any explanation or meaningful medical guidance. For a program that advertises ongoing physician oversight, I expected the ability to discuss treatment decisions before prescriptions were issued. Once a prescription is approved and sent to the pharmacy, NewSelf's policy makes it non-cancelable and non-refundable. While I understand there may be regulatory restrictions surrounding dispensed medication, I believe patients should still have access to timely communication from their healthcare provider regarding significant treatment decisions. Because of the lack of response, transparency, and confidence in the prescription review process, I no longer feel comfortable continuing the program. I have requested cancellation of the remaining six months of my subscription, a prorated refund for the unused portion of the program, and documentation explaining the dosage decision. If you're considering NewSelf, be aware that obtaining answers from a prescribing physician may be difficult when questions arise about your treatment. My experience left me feeling unsupported and uncertain about the level of medical oversight being provided. Bottom line: If ongoing physician access and clear communication are important to you, carefully evaluate whether this program meets your expectations before committing to a long-term subscription.

SAVE YOUR MONEY. this is a scam and the product doesn't work like it should. i ordered a 1 year supply and after 5 months i only lost 10 pounds where you should be losing 2 pounds/week on a legitimate product. i asked for a 6 month credit and was denied without explanation. horrible customer service, ai nonsense, can't talk to anyone. save your money and get a legitimate product from a reputable supplier like wegovy, etc PRIME EXAMPLE OF IT SOUNDS TO GOOD TO BE TRUE IT PROBABLY IS

Starts off great until you have an issue. Medication was sent out in error and I have been waiting on a refund of 749.00 on my credit card for 2 weeks. Was originally told max 7 days and now having to dispute charges. Impossible to reach someone on the phone and getting zero response through my portal. However, if you are new and looking to purchase they will be all over you. I learned my lesson and will get elsewhere.

Please note that Newself did not respond to my message from a 07/21/2026 but replied immediately to my review. Ordering and site navigation easy. Shipping was quick. Product gave me no weight loss. Expensive $200 per month. Locked in for 3 months. They ship all 3 months at one time and then bill monthly for the 3 months. You have no chance to get a different subscription. The amount they sent was not even enough to use for the monthly dosage. Was unable to reach anyone in product support. As mentioned above no weight loss after 4 weeks. Health Id directly from NewSelf Site:2def7e9a-31ad-46d3-a158-32297984de06

I briefly looked at this company's offerings and then I got literally HUNDREDS of calls from them 10-12 times a day, every single day for weeks. There is no contact information for them to put on a do not call list. Edit: this is the second time I’ve been on their “do not call” list.

This is not a good company. My first shipment of 3 months of product came HOT to the touch. They shipped in by Ground in Florida in the summer. It took 6 days to get to me and the product & ice pack arrived hot to the touch. When I contacted them they said it SHOULD BE okay if it's not cloudy. Well it wasn't cloudy until 1.5 months later and that is when it quit working. On top of this, I had a 3 month membership with them. They overcharged me all 3 months and had to issue me a partial refund. Halfway through the 3rd month they said they would not honor their offer anymore. Go with a different company.

The first thing I would advise is for Newself to get rid of your AI services. It has taken a month to get a return call from support only to be disconnected from the very rude man who called me. I have attempted to cancel this subscription after funds were drafted from my account after leaving message after message with AI for a real human to contact me. I would not recommend Newself to anyone. Newself is a reprehensible company. When you cannot speak to an agent it is incomprehensible. They want your money without sending the product.

I have dealt with several of these companies. All which have had far better communication. This newself is a complete joke. You talk to the same ai bot that always wants to do better and solve your problem but never does. They completely talk you in circles until you finally just give up. Had I not paid for a year up front I would have cancelled after the first interaction. There are lots of companies out there that sell these products. I would definately do your homework before ever buying from this mess of a company.