Tom B.
Product works like the Name brand but delivery needs work
I have used the product for 3 months, with 3 months to go to complete my commitment. I was on Wegovy for 2 moths prior to switching to the same active ingredient at NewSelf . No question that it is way less expensive thru NewSelf and the results were the same. The kits you receive are well packaged and complete but, as my deliveries where in the summer in North Carolina, the ice pack did not deliver the product without exposing it to heat. An extra day in shipping didn't help although this was FedEx's fault. One annoying issue to mention is that 1/2 way though my 6 month plan I was required to pay for the next 6 month or cancel my plan (with delivery of my paid next 3 months still delivered). I am very near my weight loss goal and didn't want to commit to and pay for 6 months more at that time. While canceling I was offered progressively greater discounts to continue and warned that I might not get similar pricing in the future. This seems like a lot of "sales pressure" and an option to renew closer to the end of my initial 6 months would have made more sense.
Response from NewSelfSep 6, 2026
Thank you, Tom, for sharing your experience. We’re glad you found value in NewSelf and appreciated the complete, well-packaged kits. We understand why the summer delivery conditions and timing of the renewal process would be frustrating, particularly when you were nearing your goal. Your feedback about shipping and renewal flexibility is valuable as we continue improving the overall customer experience. The NewSelf Team


