NewSelfReviews of newself.com

Response from NewSelfMar 9, 2026

Hi Jeannette, We’re sorry to hear about your experience and understand your frustration. We take concerns like this very seriously and would like the opportunity to look into it for you. At the moment, we’re unable to locate an account under the name Jeannette Bellcourt in our system. To help us investigate this properly, please leave a note through the patient portal or contact support with the email used for registration so our team can find your account and review the dosage concern. Once we’re able to locate the account, we’ll be happy to look into this and assist you further. Best regards, Newself

Response from NewSelfMar 9, 2026

Hi Sandra, We’re truly sorry for the frustration this situation has caused. We understand how important it is to receive your medication on time. Please know that your case has been personally escalated on priority, and the team is currently reviewing the shipment issue. It appears the previous tracking number was canceled during the shipping process, but a new shipment is being arranged. You will receive a new tracking ID very soon through your patient portal. We appreciate your patience while the team resolves this and ensures your medication reaches you as quickly as possible. Best regards, Newself

Response from NewSelfMar 7, 2026

Hi Lloyd, Thank you for sharing your concern. After reviewing the details, it appears that you were enrolled in a monthly plan, and the $159 price was a promotional rate applied to your first payment using a promo code. Subsequent monthly charges follow the standard plan pricing. Your current prescription has been sent to you for approval. If you wish to make any changes to your plan or proceed with cancellation, please initiate the request through your patient portal so the team can assist you accordingly. Best regards, Newself

Response from NewSelfMar 9, 2026

Hi Patsy, We’re sorry to hear about your concerns and understand why the process may have felt frustrating. At the moment, we’re unable to locate an account under the name Patsy Barber in our system. It’s possible the account may have been created using a different name or email address. To help us review this properly, please reach out through our patient portal or support email with the name and email used during registration, and our team will be happy to locate the account and assist you further. Best regards, Newself

Response from NewSelfMar 10, 2026

Hi Lori, We’re sorry to hear that you’re feeling this way and understand your concern. Your safety and trust are very important to us. At the moment, we’re unable to locate an account under the name Lori Brouillard in our system. It’s possible the account may be registered under a different name or email. Please reach out to us through the patient portal or contact support using the email used during registration, and we will be happy to locate your account and review your treatment and order details. Best regards, Newself

Response from NewSelfMar 10, 2026

Hi Mary, We’re sorry to hear that you feel this way and understand how frustrating this situation must be for you. Please know that Newself does not ship placebo products, and all medications are prepared and dispensed through licensed partner pharmacies. If there is any concern regarding your shipment or medication, we truly want the opportunity to review it and make things right. Please reach out to us through your patient portal or contact support, and our team will be happy to look into your order and assist you further. Best regards, Newself

Response from NewSelfMar 19, 2026

Hi Katherine, Thank you for your feedback. We take concerns regarding dosage and communication seriously. As previously advised, the appropriate way to address prescription and support-related issues is through the Patient Portal. This ensures your case is reviewed securely by the medical team and handled correctly. Please log in to the patient portal so we can assist you further and resolve this matter appropriately. Best Regards, NewSelf

Response from NewSelfMar 19, 2026

Hi Ellie, We’re sorry to hear about your experience and understand how frustrating this situation must have felt. At the moment, we’re unable to locate an account under the name Ellie Gaines in our system. It’s possible the account may have been created using a different name or email address. To help us review this properly, please log into your patient portal and leave a note there, or contact support using the email associated with your account so we can locate your profile and assist you further. Best regards, Newself