Jacqueline
I love the convenience
I love the convenience. It is, however, frustrating to be transferred back and forth from customer service to the doctor and still never get an answer. That text messaging system needs work.
Response from NewSelfSep 12, 2026
Thank you, Jacqueline. We’re glad you appreciate the convenience NewSelf offers. We also understand how frustrating it can be to be transferred between teams without receiving a clear answer. We appreciate your feedback about the text messaging experience and will use it to help identify areas for improvement. The NewSelf Team


