Dina W.
Very Quick to Respond But only in the beginning
This company is very responsive in the beginning but once they have you on a plan their correspondence is very minimal and getting questions answered or responding to emails is like pulling teeth! But then when it’s time to renew your prescription you hear from them again. There is absolutely no monthly check ins or inquiries about how you’re doing.
Response from NewSelfFeb 15, 2026
Thank you for taking the time to share your feedback and for giving NewSelf a 3-star review. We truly appreciate you trying us out, and we’re always looking for ways to improve. If there’s anything about your experience that didn’t fully meet your expectations, we’d love the opportunity to learn more and make it right. Please feel free to reach out to our support team — your feedback helps us grow and serve you better.


