NewSelfReviews of newself.com

Response from NewSelfJun 27, 2026

Thank you for taking the time to share your detailed feedback. We’re glad to hear the ordering process was quick, your prescription was accurate, and that you found our pricing to be a great value. We’re sorry to hear about your concerns regarding the shipment temperature and the delay in receiving a response to your message. We understand how important it is to receive timely support, especially when you have questions about your medication, and we apologize for any frustration this caused. We appreciate your feedback, as it helps us continue improving both our shipping and customer support experience. Thank you for giving Rx Pros the opportunity to be part of your health journey, and we hope to continue earning your trust. Kind regards, Rx Pros Team

Response from NewSelfJun 27, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about the delays you experienced with your final shipment and the frustration surrounding your maintenance dosing questions. We appreciate your patience and are glad the shipment issue was ultimately resolved. Your feedback regarding provider communication is valuable, and we'll share it with our team as we continue working to improve the patient experience. Please reach out to our support team to create a ticket!

Response from NewSelfJun 23, 2026

Heather, Thank you for sharing your experience. We're glad to hear your medication arrived quickly, but we're sorry to learn you're experiencing uncomfortable side effects. Nausea, bloating, and constipation can occur with semaglutide, especially when starting treatment, but we understand how difficult they can be. We encourage you to reach out to your care team through the patient portal so they can review your symptoms and provide personalized guidance. If your symptoms become severe, persistent, or you experience significant abdominal pain or vomiting, please seek medical attention promptly. We appreciate your feedback and are here to support you throughout your treatment journey. Warm regards, Team NewSelf

Response from NewSelfJun 22, 2026

Thank you for sharing your feedback. We understand that your results may not have met your expectations so far. While weight loss progress can vary from person to person, losing 4 pounds in the first three weeks is still meaningful progress. We encourage you to continue following your treatment plan and reach out to your care team with any questions about your progress or goals. We appreciate you choosing NewSelf and wish you continued success on your journey.

Response from NewSelfJun 22, 2026

Thank you for your feedback, Linda. We understand how important it is to receive your medication promptly and apologize that the delivery did not meet your expectations. We appreciate your patience and will continue working to provide the best possible experience for our customers. Thank you for choosing NewSelf.

Response from NewSelfJun 20, 2026

Lynda, Thank you for sharing your feedback. We understand how unexpected charges can be frustrating, especially when there is confusion about the billing schedule. We're sorry to hear that you were not aware of the price difference and believed the charge would be processed monthly rather than as a six-month payment. We recognize the importance of clear communication regarding pricing and payment terms, and we appreciate you bringing this concern to our attention. Your feedback helps us identify opportunities to improve transparency during the ordering process, so customers have a clear understanding of their payment options and charges before completing a purchase. Thank you for taking the time to share your experience. Warm regards, Team NewSelf

Response from NewSelfJun 22, 2026

Thank you for your wonderful review! We're delighted to hear that you found the process simple, transparent, and easy to navigate. It's great to know your provider review and medication delivery were both prompt. We appreciate your support and thank you for choosing NewSelf!

Response from NewSelfJun 19, 2026

Venita, We're glad that your order was ultimately approved, but we understand your concerns regarding the timing of the charge and the approval process. We recognize how frustrating it can be to see a charge processed before receiving final approval and shipment confirmation, particularly when additional documentation requests extend the timeline. We also understand your concerns about being asked to provide a prescription that was not readily available to you. Clear communication about requirements and expectations throughout the approval process is important, and we appreciate you highlighting where your experience fell short. Thank you for sharing your perspective regarding billing and order fulfillment. Feedback like yours is valuable and helps identify opportunities to improve transparency, communication, and the overall customer experience. We appreciate the opportunity to learn from your experience. Warm regards, Team NewSelf