NewSelfReviews of newself.com

This company feels incredibly deceptive and predatory. I signed up for what was clearly presented to me as a ONE month supply, and now they are trying to trap me into ongoing charges by claiming I somehow agreed to a 3-month commitment. That is absolutely false. I would NEVER knowingly sign up for three months of medication when I only intended to use it for one month. To make matters worse, they are now saying I “can’t cancel” because they already shipped another order — even though I was never properly informed about this supposed commitment in the first place. I only ever received a one-month supply, and their customer service responses feel dishonest, evasive, and scripted. This whole experience has been a nightmare and has completely destroyed my trust in this company. The billing practices feel intentionally misleading, and I genuinely believe consumers should be extremely careful before giving them payment information. STAY FAR AWAY from this company unless you want surprise charges and endless arguments trying to cancel.

DO NOT; GIVE THEM YOUR CREDIT CARD NUMBER! YOU WILL REGRET IT!!! They will not stop charging it no matter what you do!!! The Newself response to this post was that Newself could not find my records and therefore it did not happen!!! But I have unauthorized charges on my credit card! These people are slippery!! RUN!!

If I could give them negative stars, I would. Their customer service is abysmal. I wanted to talk to a doctor because I was sick from the meds and wanted to switch from injections to oral. Instead of a doctor, I've been sent to billing. Apparently, it was time for my second three months of meds. They send verification emails in the middle of the night and give you 8 hours to respond, otherwise the order goes in and you can't back out of it. It's been 4 days now since my initial inquiry and they still haven't contacted me. It's al AI and bots. Horrible, horrible company! What a waste.

i have the product, it works, the supplier did not send needles required , i cannot get through to anyone at the company that is a real person. i live in rural south Carolina and one must have a prescription to get needles.

I went on line and I wish I never gave these people’s my phone number. I have told them no At least 6 times. I still get calls from them at least 5 times a day! Every time I tell someone no and take me off the list. I will receive another call. I am literally ready to file a complaint. This response is the dumbest response that I have ever seen. How in the world when someone calls knows my full name and phone number then specifically ask about the product that I inquired about on the website? Yes you are RESPONSIBLE! What does my phone settings have to do with your company calling from different numbers from my area code? I didn’t expect you to be honest I have already seen the FDA investigation against you, not giving customer’s their refunds and changing your name from the other trouble company OHMYMEDS. A tiger does not Change its stripes because the name has changed. Anyone considering using this company!! Don’t trust them! They are being investigated by the FDA. They just changed the name. Please go read their response! It shows how uneducated and unprofessional the response was. DON’T TRUST THEM! Especially with something that you are putting in your body! I am not the only one who finds this company not trustworthy. Here is the issues when pulled on google. Regulatory and Safety ConcernsDespite strong consumer ratings, an official FDA Warning Letter issued to NewSelf highlights significant compliance issues:Misbranding and False Labeling: The FDA observed that NewSelf's marketing suggests the company compounds the GLP-1 medications itself. The FDA clarified that NewSelf is not the actual compounder of these drugs, rendering the labeling false and misleading under the Federal Food, Drug, and Cosmetic Act.Lack of BBB Accreditation: The business is not accredited by the Better Business Bureau (BBB) and has not passed its trust vetting process.Compounding Risks: Medical experts warn that telehealth providers selling unstandardized, compounded formulations carry higher inherent risks regarding medication potency and side effect management. Information on Reddit from; by the way your company is all over Reddit. The Bad & The Red FlagsAggressive Sales Tactics: Some Redditors in groups like the r/TirzepatideCompound Subreddit warn about high-pressure sales calls offering expensive long-term packages (e.g., $2049 for a 1-year supply).Customer Service Gaps: A recurring complaint is poor communication after an issue occurs, such as attempting to resolve incorrect medication dosing or delayed responses to inquiries.Fake Review Concerns: Many users on the platform have expressed skepticism regarding NewSelf's high off-site Trustpilot ratings, pointing to a pattern of suspiciously clustered, overly positive reviews. Now I have proceeded to take this further. I am filing a complaint against your company with the Ohio attorney office , Better Business Bureau , FTC and FCC. I will come back and put the case numbers in parentheses for each bureau. I have all the robo call numbers that your company, emails and this response from Trustpilot. Don't threaten me with a good time!

Worst experience ever. They make you think they have real people. Nope. AI answers the telephone. AI answers your chat. Doctor somebody in India. Broken portal. No service. Should have their license revoked. DO NOT BUY MEDICINE FROM THISH PLACE.

After all those reviews they start calling me again Daily 05/06/2026 1:30 Ray

They will steal from you. If I could give negative stars I would. I was exploring a source for GLP-1 medications. I went through a portion of the process online to simply see pricing. I did not complete my profile or authorize payment. I then received numerous texts to complete my profile. I responded and said I do not want the service please stop texting me. Shortly after, I noticed my card was charged $274.97. I called to ensure I would be refunded and any perceived membership would be halted. Well, they charged me AGAIN!!!! I have not received any product, have not been refunded and also told I have no membership when I try to log into the portal link they gave. I have called and you have to hope you'll get a call back. The worst ever. Now thier reply says that they can't conform I am a customer. Over $550 in credit card fees indicates that I am. They asked me to contact them- but I never get a call back or a response!