Kevin
Customer focus and excellent follow-thru!
With less than two weeks to an upcoming show, there were no SourceFours to be found anywhere. I ordered from NewLighting at a price only marginally above what I was finding on eBay, etc. After inquiring about delivery, NewLighting carried the message through and had ETC specifically update me with delivery. Result — everything was delivered sooner than expected, in perfect shape and with no hassles or hidden charges. We hung the equipment in time and the show was beautiful.