NeweggBusinessReviews of neweggbusiness.com

I ordered a motherboard for an older Intel LGA1150 CPU. They accepted the order and 2 weeks later they cancelled it because the third party supplier never shipped the board. Not only did they not keep in touch with me to give me updates or follow up with their seller but they did not let me know anything until I asked for status. That same day they tell me my order is cancelled. Nothing else. No discount on a different product. No assistance, just your order is cancelled! This is supposed to be a company selling to businesses? Time is critical and they wasted 2 weeks of mine. I was forced to go to Amazon and had the board the next day.

Tax exempt one day and not exempt another day ... in spite of valid state tax exemption licence submitted. Customer Service of little help some of the time... it depends on the individual who happens to pick up the phone when you call. I just don't have the time to bicker with these people so I sent our business elsewhere. Problem solved.

This company is Trash. It's a completely different site than the consumer side. They don't honor the same promo codes, charge more for their items and hardly offer any perks for converting to a business side. Then once you've converted you can never go back, so you essentially lose that e-mail address to login. I despise the employee that convinced me to convert and I will never order from NewEggBusiness again for this. You know what, I don't think I'll order on the personal side either. Way to lose your 30k a year. I hate companies like this.

I purchased a total of 5 Smartboards from this company, which has been a nightmare: First of all I established and account, which was deactivated two days after I registered and I called to see why my account was deactivated, after waiting online for 90 mins, no one was able to tell me what was going on with me account. Next, I used my company card to purchase the equipment, and I needed the equipment shipped to the Alexandria, VA; office, but the equipment was shipped to the billing address for my credit card, which is in Winnebago, NE. This is unsat for a company to make this type of mistake, without any kind of compensation to the customer. I had to ship the equipment from Winnebago, NE to Alexandria, VA; additional shipping cost to my company, if I didn't need the equipment to complete a install, I would have canceled the whole order, the customer department was not very helpful at all, and the verification department and the process was the pitts, I never received a call from them too straighten out my account... I really hope someone in management reads this review, because process they have in place currently is not effective at all...

This company has been wonderful to work with and products are shipped quickly and with no shipping charge on most items. I would recommend it to others!

DO NOT EVER order from their "marketplace". These vendors simply steal your money, and NewEgg just assists them in the process. I ordered products shown as in stock from a "vendor" - HotDealz4Less. So right off the bat, my fault, just look at the name of the vendor. Nothing professional there for sure. They took two weeks to ship a package, and they shipped the cheaper version with a similar part number. After waiting a total of 3 weeks to receive this (keep in mind, could have bought from Amazon and had it in two days!), it took another week to get a return label. I shipped it back, they received the return in 4 days. It's been two more weeks, and nothing. No refund. I've tried contacting the "vendor" directly, contacting NewEgg through every means possible with the constant "Give us the tracking information and we'll look in to it" followed by days later "Please give the vendor more time to process your return". ARE YOU SERIOUS??? These people stole my money a month and a half ago, I've never been shipped the product I ordered, they received the wrong items they shipped me back almost 2 weeks ago.. What could possible be the rationale that they need more time to process the return? NEVER, I mean N-E-V-E-R again. If NewEgg was the last place on earth left to buy a product, I'd live without. They will never receive another penny of my business. BUYER BEWARE!! Look at the reviews here, I'm far from alone in this experience of absolutely ABYSMAL customer treatment.