New Zealand Eta ServiceReviews of new-zealand-eta-service.org

Scam. Not the official service. Do not use. They are trying to charge me four times as much as the official New Zealand site. And they have not provided me with the requested ETA visa. Have reported fraudulent transaction to my bank. They claim their terms and conditions do not allow for refunds, but they are trying to charge me for a service they have not even provided. Having scammed me into using their site in the first place. Google search at fault here too, for allowing them to pay their way to the top of the search results.

Disgraceful!! My boyfriend and I applied 5 days ago for this visa thinking it was the official NZeTA website (as it is the first thing that comes up when googling). My boyfriend still hasn't heard back but we had seen online that he could ask the airline to call NZ border to look at the pending application. Turns out there isn't even an application in his name!! We have subsequently missed our flight. They also charge 4 times more than the NZ Government website. We were told by NZ immigration that this is likely a scam so we cancelled our cards too...

This site is a fake! It is not associated with the New Zealand government and does not process your visa application.

Then web page does not declare that this is not the official government website (small print at the bottom of the page). Their charge is more than three times the official rate and they do not do anything special. I was able to do my wife’s visa is less time at the official site. On complaining they are refusing any kind of refund (part or full). At first instance I thought I was a victim of fraud and cancelled my card!! Post script: The company very promptly answered my emails and have as a gesture of goodwill have agreed to refund some of my money!! Moral of the story, complain and use Trustpilot. Post post script. I have yet to receive any refund and my emails are being ignored. This sponsored website is a fraud as it does not provide any service that would not be provided to you free of cost on the official govt. website. They pay money to Google and get top billing on searching. You could never tell unless you have been taken for a ride previously that this not the offficial website. They mention it in very small print at the very end of their page. Shame on you Google. You very well know what they are doing.