Chris M.
Company is a SCAM...Ordered product…
Company is a SCAM...Ordered product more than month ago and have not received it or the promised refund...Will never order or believe anything this company produces ever again...
Neuropoise is listed under Salons & Clinics.
Neuropoise (neuropoise.com) has 146 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Chris M.
Company is a SCAM...Ordered product more than month ago and have not received it or the promised refund...Will never order or believe anything this company produces ever again...
alamobelle
Scam. Didn't sign up for recurring subscription. I never do that before trying. BUT received a second order and never have received the first order to date. They offered 50% refund if I would cancel the dispute with credit card but I didn't cancel. But did cancel the card. Total scam.
Customer
Total scam company. Same story as everyone else. Placed an original order that never came, then started getting charged for other orders I never authorized. They “pre-select” you for a recurring subscription, with no way to opt out at the time of placing your first order, and no way to cancel from their website. After many back and forth emails with someone named Chloe, they offered me first a 30%, then a 50%, then a 70% refund on a $124 order that I never placed. The bank charges come from NY and WY, but later found out the company is in Wuhan, China. Still trying to get a full refund from “Chloe”. She said she would cancel my subscription but I do not believe they will. Cancelled my debit card, stopped any future payments to Neuropoise. Filed a Complaint with the FTC. Do yourself a favor, save yourself the headache, and do not order anything from this company.
Joseph lesie O.
I was sent what they claim I ordered, yet the Gummies never turned my mouth blue and they just look like regular gummies. The free products were crap and when I showed them pictures, I was told they were bought though a third party and on sale, so they couldn't help me with my complaint! They are thieves!!!
Ron H.
Billed, haven't received order in 30 days. Just notified by the Credit Card company that Neuropoise just tried to charge me $144.00. The CC company is calling both chages fraud. Warning! Fraud!
William F.
Ordered vitamins from the website back in May still not received them,they then took a further payment for this month still no goods. Impossible to contact them no number, just email and no response! Clearly a scam.
R G.
Another scam.
A H.
Well I wish I’d visited here before buying! Same story as everyone else, paid a discounted 3months worth. Never arrived. Seemingly lovely customer service response from ‘Chloe’ reassuring me after a month that she is personally escalating my order as it still hasn’t arrived. Several emails back and forth after more time passes, to wake today to an email notifying me of a full price charge of $138.18 (£99) for a further 3 months. Nowhere, did it state about a rolling subscription. I have emailed to cancel as there is NO option on their ‘website’ which is just the shopify handling site. Some serious action needs to be taken against these scammer, but also the sites that host them, ie Facebook and Instagram. Come on Meta, must do more!! Will contact my bank to hopefully reclaim funds but what a bunch of *****!!!