Katie S.
Excellent customer service
Excellent customer service
Response from NeuronicFeb 19, 2026
Thank you so much for leaving us this review, Katie!

Neuronic exists because clear thinking shouldn't be something you lose with age. We build science-backed, at-home light therapy devices that help people find their words faster, focus longer, and feel like themselves again, in as little as 10 to 30 minutes a day.Brain fog rarely has one cause. It can follow a long illness, a burned-out stretch of life, perimenopause, or just getting older, and most people are told to fix their sleep, hormones, or stress first. We think the brain deserves direct support too.That's why Neuronic puts 100% of profits back into research: ongoing clinical trials and published science on photobiomodulation, so what we say about light therapy can be checked, not just believed.
Neuronic (neuronic.online) has 178 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Katie S.
Excellent customer service
Response from NeuronicFeb 19, 2026
Thank you so much for leaving us this review, Katie!
Heather O.
I am amazed by how supportive the customer service team is and how supportive my consultation was!
Response from NeuronicFeb 9, 2026
Thank you Heather, we are delighted that you are satisfied with our support!
Alan M.
Great support for product. Early positive results but time will tell as I just bought it a few weeks ago
Response from NeuronicFeb 9, 2026
Thank you, Alan. We hope you continue to see improvements!
Antonia F.
I have struggled with long Covid for 6 years. While some other interventions have been somewhat helpful, using Neuronic has been the best! My brain now feels normal nearly all the time, after about six months. My memory has improved, and my brain fog is finally gone - I am so grateful!
Response from NeuronicFeb 10, 2026
Antonia, we are so happy to hear that Neuronic was one of the best tools you used to resolve your brain fog. Thank you so much for your review!
Carolyn M.
Great service all the rime!
Response from NeuronicFeb 10, 2026
Thank you!
Joe F.
Can’t say enough about the great customer support before and after our purchase!!
Response from NeuronicFeb 10, 2026
Thank you, Joe! Our customer support team does a great job!
Patti
Pertinent information was provided by Nicole. She was extremely helpful and candid during our conversation. She answered all my questions and concerns in a professional manner.
Response from NeuronicJan 19, 2026
Thank you for your kind feedback, Patti. We’re glad Nicole was able to provide clear, helpful information and address your questions with care. We truly appreciate you taking the time to share your experience.
Travis L.
I received a same day notice and follow up to my problem from Alyssa. She provided a very complete troubleshooting questionnaire and she concluded that we should begin with a Battery replacement. I have received the Battery from Amazon and once fully charged will see if our intermittent program connection has been resolved.
Response from NeuronicJan 14, 2026
Thank you for the update, Travis. We’re glad the troubleshooting helped narrow things down and that you’ve received the replacement battery. We hope this resolves the connection issue, and please don’t hesitate to reach out if you need any further support.