Katarina
good experience
fast process, straightforward. would recommend
Incorporation of LLCs
Neubase (neubase.co) has 10 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Sheridan, Wyoming
Excellent

Administration & Services · Casper, Wyoming
Excellent

Administration & Services · Cheyenne, Wyoming
Excellent
10 approved reviews, newest moderated first
Katarina
fast process, straightforward. would recommend
Crab M.
Neubase helped me register an LLC in 2024. Then they mismanaged it pretty badly. In 2025, the registered agent they had hired resigned for an unknown reason, and my LLC was dissolved. In March 2026, an automatic monthly payment failed once due to insufficient funds on the card. Instead of trying to charge me again later, they silently terminated my services and did not file my company's tax returns, without ever notifying me. As a result, my company is now at risk of a huge IRS fine. When I contacted Neubase about all of this, they were unhelpful, did not answer my questions, and tried to gaslight me by saying that I wasn't receptive to their new onboarding process, when in fact they had never offered me any new onboarding process.
Response from NeubaseAug 10, 2026
We take every review seriously, but this account leaves out important context. We have to correct the record here. Our records show that we attempted to reach you repeatedly over a period of several months without any response. During that same period, your payments stopped. Our services, including registered agent coverage and tax filings, are recurring services that depend on an active, paid engagement. When a client is both unreachable and no longer paying, we cannot continue acting on their behalf, and we cannot file tax returns for a company whose owner does not respond to us. You contacted us again only after the compliance consequences of that inactivity became apparent. At that point our team responded and explained what would be needed to bring the company back into good standing. We remain willing to help you resolve the current situation, including reinstatement and outstanding filings, under a reactivated engagement. Please reach out to us directly and we will walk you through the steps.
Antun
Easy and fast to open a company with Neubase and their team.
Kristina C.
I had a great experience setting up my US LLC with Neubase. The entire process was smooth, well organized, and much easier than I expected. Their platform is straightforward, and they kept me informed every step of the way. What really stood out was their customer support. Every question I had was answered quickly, and the team was always professional, knowledgeable, and genuinely helpful. It's reassuring to know there's reliable support available whenever you need it. If you're looking for a company to help you form a US LLC, I highly recommend Neubase. They made the whole process simple and stress-free.
theplaybook T.
Terrible Customer Service , i understand the is a wait in getting EIN but when i wait for weeks and ask for update just to receive a rude respone and still no feedback tells you want kinda of company you are dealing with . If i could go back i probably would use a different company
Response from NeubaseJul 14, 2026
We are sorry you had a bad experience; the wait time for an EIN is 2 to 4 weeks depending on overflow with the US authorities. There's nothing we can do to speed up the process...
Abcdefg
Very hard to work with, not very responsive after paid
Riccardo T.
Great company to work with.
Genco L.
Neubase team guided me through the whole process of setting up a LLC in USA. They have been very helpful in all steps i was not familiar with and tackled all problems in a timely manner.