customer
I received a warm welcome and…
I received a warm welcome and immediately commenced work on my assigned tasks.
Response from NetReputationMar 10, 2025
We appreciate your feedback and are glad to hear about your experience with our team!

NetReputation is the premier online reputation management and crisis communications firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals. Through a powerful fusion of advanced content strategy, crisis response, reputation monitoring, review management, digital privacy, and precision SEO, we help our clients take control of their digital narrative. We shape how the world sees you and your brand, to ensure you dominate the search results that matter most.
NetReputation (netreputation.com) has 388 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Media & Information · Brandon, Florida
Excellent

Media & Information · Jacksonville, Florida
Excellent

Media & Information · Boca Raton, Florida
Excellent

Media & Information · St. Petersburg, Florida
Excellent
388 approved reviews, newest moderated first
customer
I received a warm welcome and immediately commenced work on my assigned tasks.
Response from NetReputationMar 10, 2025
We appreciate your feedback and are glad to hear about your experience with our team!
F A.
Ali and Andrew have been incredibly helpful and proactive, doing their best work to keep me safely connected within my industry's digital environment.
Response from NetReputationMar 4, 2025
Thank you for your kind words! Our team is committed to providing the best service possible, and we appreciate the opportunity to help.
customer
Great communication, knowledge and understanding very impressive
Response from NetReputationFeb 28, 2025
Thank you! We’re really glad you had a positive experience.
OTEC
Our company used NetReputation to help our client. Not only did our client's reputation worsen since signing up with them, but they also refused to show any deliverables. They were either unable or unwilling to explain what they had done during the first six months. My only conclusion is that they took our money and did nothing, hoping that our client’s reputation would improve on its own. To clarify, NR did offer a partial refund, but I did not sign up for NR just to receive a partial refund. We wanted them to do their job and be able to explain what was done with our money. Our contract with our client has been negatively affected, and our company’s reputation has also taken a hit. I would recommend staying away from any company, especially NetReputation, that is not transparent about what they do and is unwilling to share how they spent your money. Do yourself a favor and find someone else that is more transparent. ============= Responding to NR: We have a difference of opinion regarding what is considered "success," especially when negative content worsened month over month after the first year. It is also incorrect to say that you notified us when partial revisions occurred; it was actually us who informed NR of the issue, not the other way around. Sending monthly report and not saying anything or sounding any alarm bell is not the type of service we expected. NR pocked $8,000 after the refund, over a span of 6 months. NR was only able to account for 2 months of work and are unwilling to account for the 4 months. The math speaks for itsself. Although NR wanted to make things right and offered a generous solution, we couldn't move forward with a company that is shrouded in mystery and unwilling to explain deliverables or how our money was used. Its obvious to us that nothing has been done, for the first 4 month, and that is the reason why NR is unwilling to share any deliverables. Trust has been broken, and it is very hard to recover from that when information is being withheld. We are not able to do business this way, if others are ok with this then we have no opion on this. We stand by our review.
Response from NetReputationFeb 26, 2025
Thank you for your feedback. We take every client’s concerns seriously and want to provide clarity on this matter. At NetReputation, we successfully supported your client’s online reputation in the first year, achieving results that led to a renewal of our partnership. These efforts included stabilizing and improving their search engine results page (SERP). Even today, negative content remains suppressed beyond the first page, which reflects the work we accomplished. Several months into the renewal, we observed a partial reversion. This can happen due to external factors beyond our control, such as third-party activity or shifts in search engine algorithms. When this occurred, we immediately engaged with you, outlining the situation and offering multiple solutions. We proposed additional complimentary services, including content creation and microblogging, to bolster the campaign. We also held detailed discussions about why certain technical deliverables, like specifics on backlinking or autosuggest strategies, cannot be shared. This isn’t about a lack of transparency. It’s about protecting the proprietary methods that drive our success, a standard practice in our industry and clearly outlined in our Statement of Work (SOW), which never promised such disclosures. Despite these efforts, you declined our proposed solutions, including new content strategies critical for further SERP improvement. To demonstrate our commitment, we provided a $10,000 refund for unused service months. We believe this offer is fair and reasonable. Our goal was always to deliver results, not just to collect payment. We went above and beyond to address your concerns while maintaining the integrity of our process. We’re proud of the measurable progress made and the concessions offered, even if we couldn’t align on a path forward. We invite anyone reading this to reach out directly to discuss how we can tailor our services to their needs. Our track record speaks for itself through countless satisfied clients. We wish you and your client the best moving forward.
Anonymous
We’ve worked with NetReputation for several years, and their team has been incredible. A special shoutout to David and Danny, who went above and beyond on our campaign. They thought outside the box and developed creative, effective solutions to suppress challenging SEO issues – a task that’s far from easy. We truly appreciate their expertise and dedication. Thanks to NetReputation, we know exactly where to turn if we ever need help again. Highly recommend!
Response from NetReputationFeb 25, 2025
We really appreciate your trust in us over the years! David and Danny work hard to make sure each campaign meets the highest standards, and we’re glad their efforts made a real difference for you. We’re always here if you ever need us again!
Oscar E.
Team member Danny Thompson has been very helpful in a process that I am so unfamiliar with. I have actually learned a lot from him that I can use for my company's needs. I saw incredible results in my first couple of months. Highly recommend!
Response from NetReputationFeb 21, 2025
Thank you, Oscar! Seeing great results early on is always exciting, and we're glad Danny could support you along the way. We appreciate your trust and recommendation!
scott W.
They delivered what they promised.
Response from NetReputationFeb 14, 2025
Thank you, Scott! We’re glad we could follow through and make a difference for you.
RMF
NetRep is solid gold. I was told and sold that the negative postings would disappear in 7-10 business days. It was true ! They kept their word. Now they will monitor internet postings for life. This company is a champion in my family's future. I ultra-highly recommend you get with Kevin at NetRep now.
Response from NetReputationFeb 11, 2025
Thank you for your trust! We're glad we could deliver as promised and support your online presence. We'll be sure to share your feedback with Kevin—he’ll appreciate it!