Netparcel is listed under Shipping & Logistics.
Netparcel (netparcel.com) has 40 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Jon N.
Stay far away from this company. They make unauthorized charges to your credit card and when you try and file for shipping insurance they make the claims process impossible to ever get compensated. Do not use this company it is a total scam.
Roma K.
Do not ship with this Netparcel company! They will provide competitive rates, but then will send you additional made-up invoices that are not legal. Your bank card will be charged automatically. Avoid the Netparcel company scam!
Claudia Herrera Y.
I was billed twice for the same parcel — two separate invoices from NetParcel with identical shipping details. After submitting a claim, it took customer service two months to respond, and their explanation kept changing. First, they claimed the parcel was overweight, even though the billable weight was already stated on the original invoice. When I pointed that out, they shifted to suggesting the box size was “maybe” larger, and so on. Be cautious, they may bill you twice without warning. Always double‑check your invoices. Unfortunately, their customer service is not proactive in resolving issues.
Ryan D.
Keep getting extra charges claiming that I under weighed the package. I did not. I always state the weight as a little bit heavier than it actually it is just to avoid such issues. Then a few weeks later get a new invoice with new charges.
CYYZ A.
we shipped a bunch of packages with purolator a few months back and now like 3 months later we are getting charged hundreds of dollars in handling fees and they refuse to show any proof purolator is charging them. Absolutely sick of dealing with this
feedmegems
They have been sending me extra costs for parcels that were cleared from over 3 months ago. This is absolutely disgusting behavior and shows you just how much they care about adding surcharges that are hidden to make their customers pay more
Maggy S.
1. The price is never accurate. They will surcharge you for anything from a "difficult label" to additional gas charge? I have had to pay additionally for EVERY package despite all packages being weighed and measured. 2. Their customer service is abhorrent. They ignore my calls and e-mails when I try to get refunds. I have paid out of pocket for their errors on several instances with insurance on my parcels and they will not refund me. 3. Good luck trying to get anything done with them. I continue to get re-activation errors.
George L.
Beware of this company. The worst in their industry for crazy high and random price adjustments. I suspect the "price adjustments" are not always coming from the couriers but rather made up extra charges by NetParcel
