Family-owned since 1996, we offer two generations of nutritional service and expertise. With 7,000+ in-stock items, we are sure you’ll find what you need. Your order will be inspected, carefully packed, and usually shipped the same day. In the unlikely event that something goes wrong, we will fix it promptly, courteously, and to your satisfaction. At NetNutri, you can always get a family member on the phone, and we’d love to hear from you.
NetNutri (netnutri.com) has 87 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Clark
Ordered protein powder Dec. 1. Contacted the company multiple times to get an update. No responses to email or website chat. Someone answered their 800 number on Jan. 27 and miraculously told me a new shipment came in the day before and my order will be shipped immediately. It is Jan. 31 and order status has not changed to shipped. TWO MONTHS since they charged my credit card.
Lisa P.
This company CAN NOT be trusted! Speaking from my personal experience. I paid in full on July 2. 2025. Since then, I got only HALF of the order. Their customer is absolutely difunctional. Moreover, refund was not issued. Careful! You might waste your money.
zephy
BEWARE: failure to honor sale prices & failure to ship 2-day after charging me for 2-day delivery. On 11/26/25 I called netnutri.com to confirm in-stock re advertised sale price of $131.45 for a product. They said 'yes' & if I bought 2, I'd get additional 20% off 2nd = $112.80. I said I'd also pay their $31.06 cost of 2nd day fedex IF they'd ship on 11/26/25. They said "yes" they'd ship on 11/26; so I ordered 2 + 2nd day ship. I never received a paid invoice or a ship notice. Netnutri also OVER CHARGED me--did NOT give the advertised sale prices. Charged me for 2 day ship, but I did NOT receive the shipment on 11/28 as promised & paid for. On 12/1, I called & they did not even ship it until I called & complained. Fedex says it won't be delivered until 12/4. When I called netnutri on 12/4, to request refund for over-charges, they were extremely argumentative, & denied the FACTS about sale prices or shipping, altho I had all the documents proving the facts of what occurred. I will never trust or use this company again. Be forewarned.
SM
I ordered some vitamins a few weeks and they were never delivered but my credit card was billed. I tried to reach them several times to no avail.
CYNTHIA
So I ordered a 100 servings amazing Grass Blend energy and after taking one scoop with water, realized it was bad. The taste was not the same as the many containers I have drank for years prior and actually made me sick to my stomach. Now this was the first time I had ordered it from Netnutri.com mind you. My husband tried it also and came to the same conclusion. We both drink this on a daily basis, so we are well aware of how it should taste. I tried to call several times and waited an hour to no one picking up my call so I left a message with my phone number to call me back regarding this bad batch I received. No one called me back and since I have called several times with no one picking up or calling back after several messages left. I emailed about the issue as well with no response back either. They did send me an email rating my service and when i clicked not satisfied, it wouldn't connect me to anything but an error. HMMM! So after spending over $70 dollars on a bad product that they won't refund or get me a replacement with still no response back after well over a month and a half of waiting, I am writing this review. I never do this because who has the time to write reviews anyway, but I feel there should be some accountability from them regarding this. Needless to say I will never purchase anything from this website again and will never recommend this website for any health products. Their customer assistance is NON existent and they will not call or email you back for anything. Very dissatisfied customer! DO NOT BUY FROM NETNUTRI.COM!
Scammed by N.
Do not order anything from NetNutri! Once you place your order, they take your payment and never send your order. You will not be able to speak to or email/chat with a customer service representative. Please do not get scammed like I did.
Everett N.
I placed my first order with NetNutri on the third of August. When I hadn't received anything (including an update), I called the company. I was told a recent accident in a NJ warehouse ruined the supplement I ordered by exposing it to moisture. They were supposedly going to ship something to me within the next couple days. Flash forward, it is now August 28th and I just received a shipping update saying it will arrive on September 2nd. No offer to refund or discount my purchase, no express shipping after their product supply was replenished. No communication with the company at all save the phone call I was forced to take time out of my day to make. I wouldn't recommend ordering from this company in the future.
stephen C.
I placed an order back in March (shipment #1700304607; order #1700317515) and received half of the order. Since then I have tried to call (waiting on the phone for hours with no response) I even tried an email and a a threat to contact the Attorney General of Pa to no avail. I will be contacting the AG to file a complaint if this issue isn't resolved.
