zephy
Over-charged instead of 'sale'; failure to ship
BEWARE: failure to honor sale prices & failure to ship 2-day after charging me for 2-day delivery. On 11/26/25 I called netnutri.com to confirm in-stock re advertised sale price of $131.45 for a product. They said 'yes' & if I bought 2, I'd get additional 20% off 2nd = $112.80. I said I'd also pay their $31.06 cost of 2nd day fedex IF they'd ship on 11/26/25. They said "yes" they'd ship on 11/26; so I ordered 2 + 2nd day ship. I never received a paid invoice or a ship notice. Netnutri also OVER CHARGED me--did NOT give the advertised sale prices. Charged me for 2 day ship, but I did NOT receive the shipment on 11/28 as promised & paid for. On 12/1, I called & they did not even ship it until I called & complained. Fedex says it won't be delivered until 12/4. When I called netnutri on 12/4, to request refund for over-charges, they were extremely argumentative, & denied the FACTS about sale prices or shipping, altho I had all the documents proving the facts of what occurred. I will never trust or use this company again. Be forewarned.