NestifyReviews of nestify.io

The server speed is very good, there is no problem is speed the problem starts in customer support or about theri technical knowdlege, they are kinda rude, if we talk about anything the get screen shot from previous chats , in those thats the were wrong but still, they have time to take chats ss and show it to us reather than solving the problem

Good value for the price but a few downsides I tested the platform for a few days and I was initially impressed by the speed they provide for the low prices. Here are, however, a few reasons why I eventually decided to not host with them: 1. They are not GDPR compliant, so you cannot legally host with them if you are living in the EU because they do not offer data centers in the EU (they have a London data center but since they left the EU, this is not sufficient anymore), they do not provide a Data Processing Agreement and are not willing to even fill a prewritten one, and lastly, they do not make any statements in their privacy policy about how they aim to comply with GDPR or that they comply with frameworks like the EU-US Privacy Shield. Its somewhat funny after laying out all these facts that they are very convinced that they are GDPR compliant despite the facts. 2. The support is quick but the way they communicate is very shallow. They do not make an extra effort to properly answer questions but choose the quickest possible way to answer your questions so that you have to really try hard to get a complete answer to you questions. Coming from cloudways, I can really tell the difference - and let's be honest: if you are searching for a managed wordpress provider, chances are that you are willing to pay a higher price specifically for having a quality support at your hands at all times. 3. They have a native speedoptimization plugin which breaks the site. Upon request to adjust certain features for my site, they told me that this was not possible which makes using their service impossible for certain websites that encounter problems. The optimization can also not be turned off. 4. They advertise to have AWS servers but when I wanted to test any of them, they are all "sold out" and are not accessible. On request they told me that this might change in the future.

At first, it was a very good hosting. I thought I made the best decision for my websites. I will never have to move away. though they don't offer any kind of email solution, still I was okay. I was using their hosting and for email used Outlook 365. After a few months, everything got upside-down. 1. Worst support channel: The support is horrible. The worst I have ever seen. I had to literally cry for a solution regarding my websites. Every day I faced downtime of 4-5 hours. They didn't solve anything. They don't even reply to any support tickets. The only option works is live chat channel and 70-80% of the time the response will be "We will get back to you." Then never get back. 2. Zero support/ticket system: Their support/ticketing system doesn't work. I opened multiple tickets. Never got a single reply. Zero at all! 3. Server issues: They always have a few common issues. Firstly, always a read-write permission issue. You have to manually reset permission from the control panel every time. Secondly, server-level caching issues. Server-level cache stuck frequently. You always have to manually clear the cache from nestify panel. Thirdly, the downtime is horrible. I always hosted 3-4 websites at max. I thought it was maybe due to heavy load- though none of websites cross even 1000 traffics and the server was dedicated 2 CPU-4GB ram one as per their plan. I removed some sites and the final number was just 3 low traffic sites. Still I faced downtime everyday. At one point the downtime was for 13-14 hours long. I was done with them then. I asked to cancel the plan and their was another horrible experience. 4. Horrible cancellation experience: I asked for a cancellation 20 days ago. I lost trust in their support. So I contacted multiple times for a cancellation confirmation. At one point, they confirmed in the live chat that the cancellation is processed. It won't be auto-renewed on 9 April. Yet today I get a mail of auto-renewal. I don't know what to say at this point! Fortunately, there was not enough foreign currency in my account, so I have not been charged yet. I really lost all my words. It seems like I'm trying to run away, but they are still haunting me. --- I opted in for nestify because the review here was good. In fact I got good services too for a few months. That's why I'm giving 2-STAR instead of 1-star. But after that the downward slope was so steep, it forced me to cancel their service. Not recommended at all.