Nest Auto Transport Inc.Reviews of nestautotransport.com

Great company to work with ! Highly recommend

contracted for pick up my auto. never showed up. delays, delays, delays. ‘can’t get ahold of the driver’. driver bit available, you name it all excuses, won’t return calls. kept the deposit. just a terrible company nit speaking good english. foreign answering service.

Good prices and services trust use it

Reliable transport broker

This company will lie and inflate the cost after they pick up your vehicle. They use transporters that will threaten to hide your vehicle unless they are paid double to triple your original cost. The lied to us saying they had to get another driver, then said the 'new' driver didn't have a 9 car haul trailer like the first therefore the 'new' driver couldn't transport it for the original price. Well, guess what... we find out that they never got a 'new driver' the same person that contacted my daughter on Monday is the same person that delivered it a week later, and on a 9 caul haul trailer. The price went from $775 to $1,750 to $2,455. They told us that all the money the driver received upon delivery went directly to him but among the other bogus charges in the last email we received included $150 fee for "Contractually Earned Broker Compensation." During my last conversation with Harry he told me that the transport company (Safe Auto Transport) was acting fishy, yet he never supplied the driver's information as I requested. As a matter of fact, he NEVER provided their information when I asked for it before they picked up our car. Nest Auto received $975 plus fuss/taxes from us and we still had to pay Safe Auto Transport $1,480 to get our car because the driver threaten to hide our car if we didn't pay him. Both companies are liars and extortionists. DO NOT USE THEM. Chris Miles, Harry Anderson and Victor... all liars.

It was a pleasure working with Bryan. Reliable and serious person and company

My experience with Nest Auto Transport was one of the worst customer service experiences I’ve ever had. I strongly recommend that anyone considering this company look elsewhere. I dealt with a representative who identified himself as Chris Miles. He quoted me $675 to transport my Tesla Model Y from California to New York, and I paid a $150 deposit to secure the booking. On the day of pickup, after all my moving plans had been finalized and I had no practical alternative, I was suddenly told that the driver would not transport my vehicle for the quoted price and that the total had increased to $1,835. I felt pressured to accept because my car was already scheduled for pickup. The very next day, the driver contacted me asking for an $800 advance payment, claiming his payment card was not working. I immediately contacted Nest Auto Transport, and Chris Miles told me to pay the driver and assured me that I would only owe the remaining $1,035 when my car was delivered. Then, just two days before delivery, I received another email demanding an additional $900, increasing my delivery balance from $1,035 to $1,935. One of the explanations I received was that the driver had encountered traffic, construction, and an accident and had to take a different route. I simply do not understand why that should become the customer’s responsibility. Traffic, road closures, and detours are normal parts of interstate transportation and should not suddenly become unexpected charges after my vehicle is already in transit. I never agreed to these additional costs before they were imposed. The company also attempted to justify the extra charges with broker compensation, operational infrastructure fees, and other costs that were never disclosed when I booked the shipment. From my experience, this felt like a bait-and-switch. I was attracted by a low quote, but after my vehicle was in the company’s possession, the price kept increasing, leaving me with very little choice but to pay. My total cost went from an advertised $675 to $2,085 ($150 deposit + $800 advance + $1,135 increase from the original quote), far more than what I was initially led to expect. Total $2885 My advice is simple: Never trust or use Nest Auto Transport. Get every promise in writing, confirm that your price is truly guaranteed, and be extremely cautious of any company that changes the price after your vehicle has already been picked up. Based on my experience, I will never use Nest Auto Transport again and cannot recommend them to anyone.

Great Company. Quick response. A+