First off I want say that these shorts are the best running shorts I have ever owned. They are correct in say they do not trap odor. They are very comfortable and no issue with chaffing. The quality of these are great.
Second the shipping was fast. They had run out of stock in my size but got them back in quick and shipped right away.
I have now purchased 4 pair and am replacing all my old running shorts.
Response from NerofabricJul 7, 2026
Thank you for your fantastic review. We're thrilled to hear our shorts have become your go-to for running and that you're enjoying their comfort and performance. We truly appreciate your support and are honoured to be replacing your old favourites.
The Nero Team
TO
Tony
I basically feel like I got scammed
I basically feel like I got scammed, I bought two shorts from their website, they claim free returns, I requested a return multiple times via their support email but sadly no reply no return label....
Response from NerofabricJul 7, 2026
We're sorry to hear your experience didn't meet your expectations. While this review relates to a past experience, we've taken feedback like yours on board and have continued to improve our customer support and returns process. Thank you for taking the time to share your thoughts.
The Nero Team
MH
Matt H.
Great customer service
Great customer service and a quick response when there was a defect in my shorts for a replacement. The best running shorts I've experienced.
Response from NerofabricJul 7, 2026
Thank you for your wonderful review. We're delighted to hear our team was able to resolve the issue quickly and that you're enjoying your shorts. Your support means a great deal to us.
The Nero Team
MG
Mariz G.
Customer service is ass
Customer service is ass. I sent two shorts back for a refund and had to email them to remind them to refund me. After that, they refunded me the amount without including tax. When I emailed to explain that they didn’t refund my taxes, they emailed back saying they did as if I don’t know how to do math. I emailed back requesting a breakdown of the refund and explaining the math on my end. No response. It’s only $34 but it’s the principal. And they suck. Will never purchase from them again or ever recommend them.
Response from NerofabricJul 7, 2026
We're sorry to hear your experience didn't meet your expectations. We take all customer feedback seriously and have continued to refine our customer service and returns processes. Thank you for taking the time to share your feedback.
The Nero Team
CB
CB
Premium price tag but terrible quality
My partner bought these shorts and while they felt lovely when first pulling out of the package within two wears (5km runs so nothing crazy) they have pilled in between the thighs in an extreme way. They will be thread bare within about 10 wears I would expect. Absolutely crazy for such an expensive product that claims to be premium. Premium pricing without premium quality clearly.
This tends to happen when using shorter fabric fibres as they are more prone to breakage. Fabrics made with shorter fabric fibres are also much cheaper and not of high quality.
I'd recommend buying any other cotton shorts and some merino underwear instead of these.
My partner has contacted the company trying to rectify this situation and has basically been told "sucks to suck". So bad customer service too with no accountability for a faulty/bad product.
Response from NerofabricJul 7, 2026
We're sorry to hear this review reflects your experience. We value all customer feedback and have continued to refine both our products and customer support processes. Thank you for taking the time to share your thoughts.
The Nero Team
RC
R C TRANSPORT COMPANY PTY L.
Speaking the truth is the only way…
Speaking the truth is the only way forward and the products at Nero are hands down the best quality I've experienced so far. Dont worry about boujee brand names! If you want comfortable, soft ,breathable shorts for Gym, Running or just lounging at home these are the ones. Merino wool hits different let me tell you since owning hybrid mayerial shorts for over 20 years for training etc these shorts are already 5 pairs up in my wardrobe. Worn daily and couldn't be happier. If youre looking for that change guys this where you start.
Response from NerofabricJul 7, 2026
Thank you for your fantastic review. We're thrilled to hear our shorts have become a staple in your wardrobe and that you're enjoying the comfort and performance of our natural fibres. Your support and recommendation mean the world to us.
The Nero Team
EP
EP
Bought the shorts for a birthday gift…
Bought the shorts for a birthday gift and they absolutely loved it. The quality is outstanding and you can understand the price tag once you touch them. Their customer support is also really on point, Jeremy was amazing.
Response from NerofabricJul 7, 2026
Thank you for your wonderful review. We're delighted to hear the gift was so well received and that both our products and customer service made such a great impression. We'll be sure to pass your kind words on to Jeremy.
The Nero Team
NI
Nick
Deceptive billing for foreign buyers (rip off)
Deceptive billing for foreign buyers! When products are in the shopping cart, there is literal banner at the top that says “Import Duties and Taxes Included”…Paid with Apple Pay and the total jumped from $227.50 to a whopping $300.67. Why? Taxes and duties. I emailed them to request that refund and included the website screenshot of “Import Duties and Taxes Included.” They tried to blame Apple Pay, “That is the total Apple Pay authorizes and captures.” So I inquired about cancelling the order and re-ordering to pay without Apple Pay. Easy fix, right? Wrong. 26 minutes after they emailed to say they were sending the order, I got a response saying, “No, cancelling and placing the order again would not avoid taxes and duties. If the shipment is going to the same destination, any applicable import VAT, duties, and carrier handling fees can still be charged. So I would not recommend cancelling.”
So they are dishonest about “Import Duties and Taxes Included.” (…Otherwise they are at best disingenuous or sloppy on their website leaving a 30% surprise extra charge). I’d give 1 star, but they were: 1) responsive to emailing, which seems rare these days; and 2) on the assumption these are the greatest $150 CAD exercise shorts known to man (unknown since not received yet), which is more than the cost of my designer jeans. For “genuine” “verification” Order #23348 placed on 17-Feb-2026.
Response from NerofabricJul 7, 2026
We're sorry to hear your experience didn't meet your expectations. We appreciate you taking the time to share such detailed feedback, and comments like yours have helped us review and improve both our checkout experience and customer communications. Thank you for recognising our team's responsiveness.
The Nero Team