NEROReviews of nerodrinks.com

On a visit to London we called in at Earl’s Court Nero with my guide dog, sadly I was offered no assistance to carry a cup and saucer to find a table or seat. Very disappointed. Not a acceptable place to use

Called into your branch in the centre of Lincoln city .you keep hiking the cost of your coffee up ,fair enough I can coupe with that …what I can not coupe with is toilets stinking of urine ,urine all around the floor of the toilet ,no toilet paper ,tap not working properly only dribbling out when turned on full ,no soap in the dispenser and the hand dryer is faulty …thee only advice my father gave me was judge a pub by its toilets .ie if they was clean the kitchen will be clean .i also had to ask a member of staff to clean our table as it was filthy .mentioned this to a mature lady who told me she’ll sort it .it never happened it’s a health issue.who ever cleans the toilets wants retraining or there p45 .disgraceful.im 70 disabled and will not be going there again

My usual Neros closed on Fort kinnaird so I came to one in Newington, Edinburgh. The barista got frustrated with my order of an Americano in a flat white cup and turned his back and said JESUS CHRIST. DIsgraceful customer service

I have been using the Fulham Neros for many Years,however my last Experience was any thing but Memorable,i finished my Coffee,about 1Hr later i had the Worst Stomach upset i have had for sometime i had Nothing to Eat after i hand finished my Coffee,this leads me to think,the Problem could be the Coffee,or a Hygiene problem,and as they are generally very good with this in this Branch i doubt this,needless to say i will not beusing this particular Neros in future.

See my comments in the other group!