Neptune Auto TransportReviews of neptuneautotransport.com

Someone used my number to inquire about shipping a car. I have answered and told them I am not interested and they continue to call multiple times in a row. Gross

One of the worst companies charged me a deposit when they gave me a price and in the end I ended up paying much more money. I felt ripped off because they didn't give me the service or the price they guaranteed.

I have signed a contract with Neptune Auto Transport to ship a Mercedes Benz 2017 GLC 300 from San Jose CA to Alpharetta, GA in July 14, 2026. In order to get my business, they give me a fake price. The contract states the cost was $1000. However, on the day of pick up, i was told the cost to ship changed to $2300, a $1300 increase. This is not an honest contract, it is just a bait and switch scheme. This is abosultely not acceptable. After i reject their offer, i was offered $2200, $2100, and finally $1900, how can you charge me $2300 on the day of picking up, knowing that you can go as low as $1900? I did not use Neptune Auto Transport. I lost all the time to look for a new vender and eventually i have to spend $1900 with another vender because i dont have any other choices.

Bulshit Company!

I was supposed to use this company and I am happy I didn't. They were extremely rude and unprofessional when I had told them that I decided to go with another company since they were unable to get back with me. From the brokers reply, I assume that they all sit in a room with other brokers (similar to a call center) taking phone calls, so they know which company you went with and they will try to belittle and haggle you. I would recommend that people cut out the broker and search for a company that will be directly handling your vehicle. The company that delivered my vehicle was KDN Transport Group LLC, USDOT: 4518172, MC: 1789724. The driver who had delivered my vehicle was very professional and nice. He also explained to be that a broker will always increase the price.

Absolutely worst transport brokers to work with. These people are scanmers stay away from them, they want to make you pay a deposit and give you a reasonable quote after taking your deposit they make excuses nad want to charge you three time more than initially quoted and since they have your deposit you have no other choice. They say they have a driver but its all lies when you confirm with them they post it on a board and wait for transporters to give them their price which is never what they quoted you. The initial quote it just to lock you in trust me, after that they will make millions excuses of why that cant be rhe price . STAY AWAY FROM THESE SCAMMERS!!!

Can I give negative stars? We agreed to a price and I put down a deposit. Now he says the drivers will want more money and the price will change. We haven't even been driver options yet and Sam is keeping our deposit. Do not use this company.

Do Not Use This Company This company is a scam. They took a $100 upfront deposit and then failed to ship my vehicle on the scheduled pickup day. At the last minute, they increased the price from $500 to $1,500 completely unreasonable. They are just brokers, not actual carriers. Avoid them at all costs.