Franklin C.
Amazing costumer service
For starters I appreciate the customer service one of my most transparent experiences ever granted my package was a day late however they told me exactly what was wrong with it and why it occured but they still got my tires to me and they feel great
Response from NeoTiresMar 13, 2026
Thank you so much for taking the time to share your experience! We're really glad our team kept you informed every step of the way - transparency is something we genuinely prioritize, especially when things don't go perfectly. A late delivery is never the experience we aim for, and we appreciate your patience and understanding. Most importantly, we're thrilled the tires feel great! We hope to earn that 5th star on your next order. 🚗