Cameron
Support nonexistent
Ordered the wrong tires, reached out as soon as they arrived. No response after 6 different attempts from two different email accounts. Be sure you order the right tires
Response from NeoTiresOct 16, 2025
We’re truly sorry to hear about your experience and understand how frustrating this must have been. 🙏 After reviewing your order, we saw that your first message came in on a Sunday, and our team responded shortly after. It seems our reply may not have reached you. In addition to email, we also offer live chat, phone support, and a Return Items option directly in your order for a faster resolution. We also tried reaching out by phone but were unable to connect. We’d still like to help resolve this for you as quickly as possible. Please contact us directly at [email protected] or through our Contact Us form so we can assist you right away. Thank you for bringing this to our attention - we truly value your feedback and the opportunity to make things right.