Rebecca C.
Took forever and the print is blurred
Took forever and the print is blurred. Really low quality. Do NOT buy from them
Anime Inspired Clothing Brand
Nen Culture (nenculture.shop) has 88 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Rebecca C.
Took forever and the print is blurred. Really low quality. Do NOT buy from them
Valentin H.
Never received my package even though i paid for everything.
ca
Beautiful T-shirts and amazing Customer service!!
Chloë R.
ordered from them 10/12, didn't get my order till 11/2. shipping currier they use did not update the tracking information until about 2 weeks AFTER ordering from the. currently just contacted CS for them and they told me if I wanted to do a refund that I would be in charge for paying for INTERNATIONAL shipping to Spain where the products would be examined and deemed "refundable" or not. for the 3 hoodies I got from them, I spent $130 and the shipping cost to return them is about $42. INSANE. The hoodies feel like they're 99.9% polyester and .1% cotton. the quality of the print/design is mid tier at best, I can literally see the pixilation in the designs. in addition to all that, the chainsaw man hoodie that I purchased was misprinted and has Makima on the back and the berserk anime logo on the front.... such a huge f*** up. anyway, long story short, don't order from them. I would also like to add that I doubt I’ll be able to get anywhere with them cause their terms & services pretty much cover them and say they’re not responsible for anything they do
Samirrr
Well i ordered a hoodie wich did not come in the same quality as shown as the product photos wich i mailed to them but all i got was just small replies that went like: "Hello ....., The article sent to you is exactly the same as the one on the site."
Ayjay F.
I never received my order. Whenever I confronted the customer service team, they would just send me the same generic emails. The tracking information only showed 'shipping information received' over a month after my purchase, and they repeatedly claimed it was on its way. The only reason I didn't give this a 1-star rating is because they did eventually refund my money. However, I can't guarantee that this will happen to you, so I strongly advise against buying from them
Leandro Fernandez L.
The order never arrived with zero help from their support team. Sent them 4 emails in the span of 2 weeks, haven't received a single reply. Definitely don't recommend buying from this company. Tracking also displays no information. They use YunExpress and it still says 'Shipping Information Received', last update was nearly a month ago. I also don't know where they get their 1000 positive reviews because I can't find an easy method of leaving a review on their website.
Pedro F.
Very long shipping and bad quality. 1 star