NeluxNelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.
Nelux (neluxcosmetics.com) has 137 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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C. W.
Lip plumper burns too bad and doesn’t work. They say you can do a refund, but then you have to pay for shipping to send the product back, and their warehouse is in a different country. They are very bad at responding to emails and will not verify their shipping address. So be prepared to lose $20 at least on shipping if you don’t want your product.
Dumitrita R.
I love Nelux 💓 I tried their eye patches, which are soo great and helps me for puffy eyes!! Second, the Lash Serum 10 out of 10!!👏 Made my lashes, fuller, longer and healthier. Of course i tried their lip plump as well, and hear me out, YOU need to try it! Omg, the effect on the lips is insane!!! Let’s not forget how cute the packaging is!🩷 I’m obsessed 🤩 and I will definitely recommend this to my girlies!!!
Response from NeluxOct 21, 2025
We’re absolutely obsessed with this review! 💓 Thank you so much for sharing your experience — we’re so happy to hear you loved the Eye Patches, Lash Serum, and Lip Plumper (and of course, the packaging 🩷). Your support means the world to us — we can’t wait for you to keep glowing with Nelux! ✨💋 — Nelux Team
Randy W.
I bought the lip plumper for my girlfriend, because she was always talking about getting lip fillers. She's really happy with the results of the lip plumper and never thinks about fillers anymore! She only said it burns a little after applying the product, but the results are great! I even find her more attractive now ;) Recommend as a gift for your girl.
Response from NeluxOct 19, 2025
We’re so happy to hear your girlfriend is loving our Lip Plumper — that’s exactly the confidence boost we love to see! 😊 A slight tingling or burning sensation is completely normal and means the product is activating. Thank you for choosing Nelux and for recommending it as a gift 💋✨ Warmly, Nelux Team
Demi
Products are amazing! Very good quality & they look super cute.
Response from NeluxOct 19, 2025
Hi Beauty, We’re so happy to hear you love our products! Thank you for your kind words — we put so much care into making sure everything looks as good as it feels. ✨ With love, Nelux Team
Narji R.
Todo está espectacular, sobre todo el empaque de los productos divino🥰🥰 Amé mucho las tintas, buena pigmentación sobre todo la comodidad❤️❤️ La mascarilla de colágeno realmente buena, recomiendo mucho estos productos 🥰🥰🥰 Y llegó super rapido.
Response from NeluxOct 18, 2025
¡Nos alegra muchísimo leer esto! 💖 Gracias por tomarte el tiempo de compartir tu experiencia, nos hace muy felices saber que amaste las tintas, la mascarilla y el empaque ✨ Tu satisfacción es nuestra mayor recompensa 🥰 ¡Esperamos seguir siendo parte de tu rutina de belleza! 💋 — Equipo Nelux
Danisa W.
I'm truely OBSESSED with the collagen mask & eye patched. Had to order them again 😍
Response from NeluxSep 24, 2025
Hi Danisa, It makes us so happy to know our products are part of your routine. Thank you for trusting Nelux! Best regards, Nelux Team
Alison
Both me and my friend have tried this and it burned our lips horribly. I had an ice pack on for 20 minutes. And I use every lip pumper on the market.
Response from NeluxSep 24, 2025
Hi Alison, We’re truly sorry to hear about your experience. Our Lip Plumper is formulated with active ingredients designed to create a temporary tingling sensation that enhances volume, but it should never feel painful or cause prolonged discomfort. Please rest assured that product safety and customer satisfaction are our top priorities. We’d love to look into this further and make things right for you and your friend. Could you kindly reach out to us at [email protected] with your order details so our team can assist you directly? Thank you for bringing this to our attention — your feedback helps us continue improving. Best regards, Nelux Team
Ciara D.
Nelux, is an awful company in my opinion based on my experience! I ordered lip plumper from them in June. I never received my product! I contacted their customer service, I was told they would not refund my money because they had shipped my product. They told me my product was stoped by customs. I was very confused as to how that was my problem. They offered to send out the product again which they said would be free of charge but in all actuality I feel it is not free of charge because I paid for a product I NEVER received! Their company in my opinion is a scam!!! I paid $40 for nothing! I would not recommend this company to anyone!!
Response from NeluxOct 15, 2025
We’re truly sorry to hear about your experience, we completely understand how frustrating it can feel when a package doesn’t arrive as expected. 💗 However, we’d like to clarify for future customers reading this: your order was shipped on time and unfortunately got stopped by customs, something that’s entirely outside of our control. When this happens, we always offer to reship the order free of charge. We’re a real brand with thousands of happy customers worldwide 🤍 and we take every concern seriously. If you still haven’t received your replacement, please reach out again and we’ll be more than happy to assist further. — Nelux Team
