Samuelle T.
Good customer service
Good customer service. They answer all my queries promptly. Easy to order on their website.

Shopping for fine jewelry stores in Maryland? Visit us online or in-store at Nelson Coleman Jewelers, serving Maryland, Baltimore, and Towson since 1856. Schedule a free consultation today!
Nelson Coleman Jewelers (nelsoncoleman.com) has 86 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 80 reviews with 5 stars · Clear filters
Samuelle T.
Good customer service. They answer all my queries promptly. Easy to order on their website.
Maggie
Great and friendly sales people. Take the time to get to know you and if the piece is a good fit for you or the person you are purchasing for.
Response from Nelson Coleman JewelersAug 6, 2019
Hi Maggie, Thanks for taking the time to leave a review. We strive to give you the best experience and the best jewelry just for you! Warm regards, Amanda Coleman-Phelps
Molly S.
I highly recommend Nelson Coleman Jewelers for purchasing or fixing jewelry! I have now worked with them to resize my engagement ring, purchase my wedding band, fix some heirloom jewelry, and resize my husband’s wedding band. They are trust-worthy, knowledgeable, and have beautiful options at the store. I have had the pleasure to work with both Susie and Claire... both were incredibly helpful in guiding me to make the right decisions and always provided customer-focused service.
Response from Nelson Coleman JewelersAug 6, 2019
Hi Molly, Thank you for taking the time to leave such a lovely review. Susie and Claire are wonderful assets to our team and I will pass along your comments. Looking forward to having you in again! Best, Amanda Coleman-Phelps
Nina
I have been a customer for 43 years. Need I say more?
Response from Nelson Coleman JewelersJul 13, 2019
Hi Nina! Thank you for taking the time to leave a review. And thank you for being such a loyal customer! It has been a pleasure all these years. Warm regards, Amanda Coleman-Phelps
Bharti
Happy with earrings I bought
Response from Nelson Coleman JewelersJul 13, 2019
Hi Bharti! We're glad to hear you've been enjoying your earrings. Thank you for leaving the review! Best, Amanda Coleman-Phelps
Cameron
Immensely helpful staff. Wonderful communication. Covered all details and bases. Such friendly people. Can’t say enough good things. Susie Vernick in particular. She rocks! Oh, and did I mention their jewelry is beautiful?!
Response from Nelson Coleman JewelersJul 13, 2019
Thanks, Cameron! Thank you for taking the time to leave a review. I will pass on your wonderful words to Susie! We are thrilled you had such a wonderful experience with the staff and jewelry. Best, Amanda Coleman-Phelps
Brian
Nice selection and great service. I was able to find the perfect birthday gift for my wife. Thanks
Response from Nelson Coleman JewelersJul 11, 2019
Hi Brian, Thank you for leaving a review! We are thrilled you were able to find the perfect gift for your wife. You are always welcome! Best, Amanda Coleman-Phelps
Jess
There is simply no one else except Nelson Colman. They are kind and knowledgeable, they are fair and forthcoming, they treat me like family and friend... It is without a doubt that I will never go anywhere else. I have never experienced a jewelry store like them and I am so glad because they will always be around, just as they have been for the past seven generations of family owned and operated business. Yes I know quite a bit about Nelson Colman because they freakin rock.
Response from Nelson Coleman JewelersJul 11, 2019
Hi Jess! Thank you for taking the time to leave such a thorough review! It has been a pleasure to work with you and we are happy you feel the same! Warm regards, Amanda Coleman-Phelps