Neighbors Trailer Reviews | Read Customer Reviews of neighborstrailer.com

Neighbors TrailerReviews of neighborstrailer.com

4.486 reviews
Vehicle Rental
9463 Benbrook Blvd, Ste 1146, Fort Worth, Texas

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Neighbors Trailer

About Neighbors Trailer

Neighbors Trailer is the first peer-to-peer trailer rental marketplace in the United States and Canada. Founded in 2022 and based in Fort Worth, Texas, we connect people who need a trailer with neighbors who have one to rent. Whether you are hauling furniture across town, moving equipment for a job, or picking up a project you have been putting off, chances are the right trailer is parked just down the road.Our mission is simple. We make trailer rental easier, more affordable, and more local by turning idle trailers into earning assets for owners and giving renters more choices than a traditional rental yard can offer.Every renter goes through identity verification and driving record screening before a booking is confirmed, so owners can share their equipment with confidence. Renters get transparent pricing, a straightforward booking process, and real support from a team that actually answers the phone. Our protection program adds an extra layer of peace of mind on every eligible rental.We are proud to serve a growing community of trailer owners and renters across North America, and we are always working to make each rental smoother than the last. If you have rented or listed with us, we would love to hear about your experience.

Neighbors Trailer (neighborstrailer.com) has 86 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: neighborstrailer.com
Website: neighborstrailer.com
Category: Vehicle Rental
Location: Fort Worth, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Neighbors Trailer reviews

86 approved reviews, newest moderated first

Brian H.
Oct 16, 2026
It went well a great service
It went well a great service
Response from Neighbors TrailerOct 16, 2026
Hi Brian, thank you for the kind words! We’re glad it went well and hope to help you out again soon!
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Idoitmyself
Oct 16, 2026
A Very Good Experience
Once I got through the registration and identity verification process, the actions to rent the trailer were straightforward. The trailer was in excellent condition and the owner worked with me to arrange the pickup and return. This trailer was a better option than U-Haul because it had good side rails and was a little easier to manage.
Response from Neighbors TrailerOct 16, 2026
Hi there, thank you for the great review! We’re glad the trailer was in excellent condition and that the owner made pickup and return easy. We’ll keep working on making the registration and verification process smoother — that feedback is noted. Hope to help you with your next project!
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Brittany K.
Oct 15, 2026
Great concept, a few bugs to work out
Great concept, but the site was a little confusing to navigate. Every time I clicked "Send Message, " it took me back to the landing page. Also, I wasn't sure my reservation was finalized because the " Book Now " button was present on the booking page. Overall, I had a great experience.
Response from Neighbors TrailerOct 16, 2026
Hi Brittany, thank you for the kind words and the detailed feedback! We’re sorry the messaging and booking confirmation gave you trouble — knowing your reservation is finalized should be crystal clear, and messaging should work smoothly throughout. We’ve noted both issues and are working to improve the experience. We’re glad it all came together in the end, and we hope to earn that fifth star on your next rental!
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Della
Oct 15, 2026
The concept is great
The concept is great! Helping us connect with trailer owners is so helpful! The website is not super user-friendly. I had a hard time navigating it because it seemed to glitch often and would not go to the part of the website I was looking for. Also, the owner could not message me through the app after his initial message. Thankfully the owner gave me his phone number so I could contact him that way.
Response from Neighbors TrailerOct 15, 2026
Hi Della, thank you for the kind words about the concept, and for the honest feedback! We’re sorry the website gave you trouble navigating — that’s not the experience we want, and we’re actively working to improve it. The messaging issue is also something we take seriously; owners and renters should be able to communicate through the app throughout the rental. We’re glad the owner was able to connect with you directly, but we understand that shouldn’t be necessary. If you run into any issues on a future rental, please don’t hesitate to reach out through our contact form at neighborstrailer.com/contact — we’d love to make it right. We hope to earn that fifth star next time!
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Larry
Oct 15, 2026
Great experience
Great experience. Will use again.
Response from Neighbors TrailerOct 15, 2026
Hi Larry, thank you for the kind words! We’re glad it was a great experience and we look forward to helping you out again!
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JUSTIN P.
Oct 14, 2026
Great trailer, excellent service
Great trailer, everything included with amazing service!
Response from Neighbors TrailerOct 14, 2026
Hi Justin, thank you for the kind words! We’re glad the trailer and service hit the mark. We hope to help you out again next time!
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MICHAEL B.
Oct 14, 2026
Booking was simple and pickup
Booking was simple and pickup, return was also simple. The owner was responsive to questions and quick to check that there were no problems.
Response from Neighbors TrailerOct 14, 2026
Hi Michael, thank you for the great review! We’re glad the booking and pickup went smoothly and that the owner was so responsive. That’s exactly the experience we aim for. Hope to see you again soon!
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Chad
Oct 14, 2026
Simple and easy
Scheduling was simple, trailer was like new ready to go. Only concern was no spare tire, but didn't need it.
Response from Neighbors TrailerOct 14, 2026
Hi Chad, thank you for the great review! We’re glad scheduling was easy and the trailer was ready to go. The spare tire concern is noted — that’s good feedback for owners to keep in mind. Hope to see you again next time!
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