Neighbors Trailer Reviews | Read Customer Reviews of neighborstrailer.com

Neighbors TrailerReviews of neighborstrailer.com

4.486 reviews
Vehicle Rental
9463 Benbrook Blvd, Ste 1146, Fort Worth, Texas

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Neighbors Trailer

About Neighbors Trailer

Neighbors Trailer is the first peer-to-peer trailer rental marketplace in the United States and Canada. Founded in 2022 and based in Fort Worth, Texas, we connect people who need a trailer with neighbors who have one to rent. Whether you are hauling furniture across town, moving equipment for a job, or picking up a project you have been putting off, chances are the right trailer is parked just down the road.Our mission is simple. We make trailer rental easier, more affordable, and more local by turning idle trailers into earning assets for owners and giving renters more choices than a traditional rental yard can offer.Every renter goes through identity verification and driving record screening before a booking is confirmed, so owners can share their equipment with confidence. Renters get transparent pricing, a straightforward booking process, and real support from a team that actually answers the phone. Our protection program adds an extra layer of peace of mind on every eligible rental.We are proud to serve a growing community of trailer owners and renters across North America, and we are always working to make each rental smoother than the last. If you have rented or listed with us, we would love to hear about your experience.

Neighbors Trailer (neighborstrailer.com) has 86 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: neighborstrailer.com
Website: neighborstrailer.com
Category: Vehicle Rental
Location: Fort Worth, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Neighbors Trailer reviews

Showing 6 reviews with 4 stars · Clear filters

Brittany K.
Oct 15, 2026
Great concept, a few bugs to work out
Great concept, but the site was a little confusing to navigate. Every time I clicked "Send Message, " it took me back to the landing page. Also, I wasn't sure my reservation was finalized because the " Book Now " button was present on the booking page. Overall, I had a great experience.
Response from Neighbors TrailerOct 16, 2026
Hi Brittany, thank you for the kind words and the detailed feedback! We’re sorry the messaging and booking confirmation gave you trouble — knowing your reservation is finalized should be crystal clear, and messaging should work smoothly throughout. We’ve noted both issues and are working to improve the experience. We’re glad it all came together in the end, and we hope to earn that fifth star on your next rental!
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Della
Oct 15, 2026
The concept is great
The concept is great! Helping us connect with trailer owners is so helpful! The website is not super user-friendly. I had a hard time navigating it because it seemed to glitch often and would not go to the part of the website I was looking for. Also, the owner could not message me through the app after his initial message. Thankfully the owner gave me his phone number so I could contact him that way.
Response from Neighbors TrailerOct 15, 2026
Hi Della, thank you for the kind words about the concept, and for the honest feedback! We’re sorry the website gave you trouble navigating — that’s not the experience we want, and we’re actively working to improve it. The messaging issue is also something we take seriously; owners and renters should be able to communicate through the app throughout the rental. We’re glad the owner was able to connect with you directly, but we understand that shouldn’t be necessary. If you run into any issues on a future rental, please don’t hesitate to reach out through our contact form at neighborstrailer.com/contact — we’d love to make it right. We hope to earn that fifth star next time!
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Randy F.
Oct 12, 2026
Easy booking
Easy booking, easy adjustments, excellent communication
Response from Neighbors TrailerOct 12, 2026
Hi Randy, thank you for the great feedback! We’re glad the booking process and communication hit the mark. We appreciate you taking the time to share your experience!
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Harold D.
Oct 12, 2026
If you can
If you can, I can’t easily find where to black out my trailer listings for the days that it’s not available. It would also be nice if I had black out spots that I am gone that someone could rent before I leave and return after I get back but no pick up or drop off during that time.
Response from Neighbors TrailerOct 12, 2026
Hi Harold, thank you for the kind rating and for taking the time to share this! You can actually block specific dates right from your dashboard — on the website, go to Dashboard → Trailer → Trailer List, click the three dots next to your listing, and select “Block Dates.” On the mobile app, go to More → My Trailers → More on your listing → Block Dates. If you have any trouble or other questions, feel free to reach out through our contact form at neighborstrailer.com/contact and we’ll be happy to help!
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Ralph M.
Oct 2, 2026
It was nice to be able to rent a…
It was nice to be able to rent a trailer without going thru U-Haul
Response from Neighbors TrailerOct 3, 2026
Ralph, that's exactly why we exist! Glad we could be the alternative. Hope to see you again next time you need a trailer.
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Nick
Oct 2, 2026
The trailer was great
The trailer was great. The app is fine. The fees though!!!
Response from Neighbors TrailerOct 2, 2026
Nick, appreciate the honest feedback! Thrilled the trailer delivered. Fees are always a fair conversation — they keep the platform running and your rental protected. We're working on making that value more visible. Thanks for the 4 stars!
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