NeedlejuicerecordsReviews of needlejuicerecords.com

I ordered an album expecting it to ship in a week or two not realizing it was a pre-order album because that was listed at the bottom of the item description. After waiting three weeks and getting nothing I emailed for a refund because I wanted it for an event I was going to. They couldn't even greet me in the email and sent a single sentence saying that it was a pre-order and nothing else. I asked them again for a refund and they emailed me back almost immediately saying they were processing a refund. No apologies or anything for misunderstandings... Any business worth their salt can talk to customer well enough to explain something as simple as that but these guys would rather take your money and let you wait it seems. Unfortunate, I enjoy many of the artists that they make pressings for and I will not be giving needlejuice records my money any time soon.

It's been a little over 2 weeks, and I understand they were off for the holidays, but when I emailed them to ask about shipping, since I never got any communication at all, they just said it would be soon, since they were off for the holiday. After a few days I emailed again just asking if they could give me an estimated time frame and I feel their response was rude and they didnt give me any idea how long (i basically wondered from when its shipped, how long does it usually take)... I dont think I would order from them again. They started the email with "Like I said"... I wouldnt even say that to a friend, let alone a customer. This was for my 13 year old, he is the one who paid for it and he was excited for it. * I finally got my record after a month. The usps tracking had it back and forth all over the state for a week.

Ich hab mir vor mehr als einer Woche die friday night funkin' bf Vinyl Figure gekauft. Es besteht Absolut keine Möglichkeit den Status der Lieferung einzusehen! Ich bekam noch nicht Mal eine Versand Bestätigung!!! Falls sich irgendwas ergibt, werde ich die Bewertung bearbeiten Meddl off

I used needlejuice a lot of times now. Their products always sound great, especially their vinyls. The only downside is the unbearable waiting time. Their website states, that international shipping takes about two weeks, when in reality, it´s closer to three to four months. Once I had to wait almost half a year to get my vinyl. When the products arrive, there is never any damage, and everything works perfectly.

I ordered two cool lemon demon CD's and a tally hall sticker from them and waited. Kept waiting. No way to check shipping or where it was. No communication from them. Sent them a friendly email to be met with silence. I'm sad now and I don't have any of the CD's or stickers I ordered. This is sad. Please help me.

i waited for 218 days but i didnt get it still says on its way

Order was never delivered. I had backed a Kickstarter for Friday Night Funkin which included a vinyl and some other goodies from Needlejuice Records. The order was never delivered, the date in which it specified it was delivered had never come on the day, since then I have moved and had communicated with them my new address. They have recently notified me that they're reshipping it, but it's being shipped to the same address they shipped it to before, not the new one which I had updated them about and included in the portal provided to me through the Kickstarter. Feels like I lost my money, not happy with the communication which is a shame because their products look really good, so I am hoping to intercept the delivery to the new address but it is looking quite bleak. EDIT: Product was finally delivered, Needlejuice responded and resent the order which arrived in a timely manner. They arrived in great condition and thanks to Needlejuice for responding.

First they have great and unique products that can't find any where else. But, I preordered some vinyl in February and it was suppose to be shipped in May. But apparently they were doing an office move and didn't communicate this with their customers. I had to start reaching out on my own to figure out why I have not received my son's birthday present that was due in May. It is now August it still hasn't been shipped. They say it's shipping this month. Very frustrating cuz I could have bought the vinyl somewhere else for my son's birthday. It would have costed me more but at least I would have had it. Very disappointed in their professionalism with communication and shipping their products when promised. I don't think their office move should have become my problem. And no sorry no nothing just oh it will be shipped in August and prior to that it was supposed to be shipped in June and then July. So if I don't receive it this month I want a refund . And unfortunately I will never order from needle juice records ever again. I feel like they were more concerned about our money and their needs than their customers. Sad cuz I really like all the unique stuff that they have.